October 2023 by Melissa Miller
Very welcoming and efficient team who take the time to go through various options and answer any questions. Thoroughly recommend!
October 2023 by john dew
My appointment was with the audiology team I was seen by John .well all I can say is thank you I can't believe how much I was missing out on I can hear again
July 2023 by Isadora Bucher
Very helpful team members who portray a caring nature & deliver a speedy service!
July 2023 by Kelly Crossley
I had my appointment, was greeted as soon as I walked through the door, didn?t even sit down, as I was seen straight away. Everything was explained clearly, and any questions I had, were answered.
July 2023 by Oliver Gover
The scan and test were done efficiently but with all the aspects well explained. The results of my scan were also discussed clearly and succinctly and I was able to choose a new pair of frames from a wide and varied range for a very good price.
March 2023 by Kloarba Dema
The members at Chingford Mount Specsavers are lovely professionals. They have seen my family and me on numerous ocassions without delay and have provided excellent service throughout. Highly recommended.
March 2023 by Garga Mel
They value and treat white customers better, which is a crazy thing to do in 2023.
February 2023 by Sophie O'Hehir
A very quick and efficient service. Front of house team are friendly and helpful.It's taken less than two weeks for me to start my contact lens journey and I couldn't be happier. Thank you all.
February 2023 by Lukas Hinch
Very rude and dismissive manager on the phone today. Not interested in helping me or even listening to me. All I wanted was to know my latest prescription (to use the website for an order) without having to come into store to obtain it.I?ve used Specsavers Chingford for years and years. Very disappointing service today. Shocked really. I?m thinking twice about returning.
February 2023 by Kay Singh
I visited chingford specsavers today and had an amazing experience, the customer service was second to none from start to finish Jayda was really great with the level of service along with Joanna..
December 2022 by ioana bordos
Extremely unprofessional today. So to give a background they have been looking after my child eyesight ever since she needed glasses. Today went back as frames do not fit her properly and i was told over summer the shape changes somehow and probably I haven?t chosen the right frames though they ?check?the fit before you leave store. Why i say unprofessional because there?s no information given to you as parent/ customer as what to look out for when you choose how to measure the correct size or how they should be on the face.The child should be able to see through the middle of the glass roughly to benefit from them- this i learned later not them telling me. No information regarding anything about the process or care management and the workers become annoyed and defensive when you ask questions not even send you to a website with eye care information . So today waited over 1 hour not to be taken notice of even though i said if there are to may appointments i can book one when there is time slots- asked to wait and asked to still choose my frames- minimal information on how to tell which size nr to choose, when again i said they should provide me with the size would fit my child to make process faster- as they should be easily able to say as they are professionals for a reason. Disappointed to the bone and i feel i cannot trust you with my child?s care you provide. Sorry never again in your store.
December 2022 by Nayyereh Seyedalikhani
Unfortunately, staff are not friendly.I had a hearing test with them. I bought a very expensive hearing aid from them according to their verbal promise they should supply 4 years battery as well as resetting. But infect they are so reluctant to provide batteries. Also, when I asked them for a copy of my prescription, they demanded another £59.
November 2022 by Melis Yucesoy
Lovely warm, welcoming team i would definitely recommend! Was seen by The optometrist Miss Bigeran Sagun who has had me under her wing for several years as a patient with a complex eye condition! thank you team
October 2022 by Grace Gillman
Ordered new glasses two months ago and they still haven?t come in
October 2022 by Nicasso London
OK, so, annoyingly my previous review erased itself but my experience here was so superb that I'm going to rewrite a whole new review!Let's talk about the members of staff here.. the service is simply IMPECCABLE! I'm yet to have experience such an incredible customer service within such a friendly family-enviroment.They bend over backwards to ensure you leave with everything in order and sincerely deliver a service not just 'with a smile' but a service that will make pick there as your go-to store.I thank ALL of the staff for being such friendly and patient with me as my eye condition isn't your average issue. In particular I honourably give HUGE thanks to Bigeran and Ish who again went out of their way for me.I couldn't have asked to have dealt with more nicer and welcoming people who are trained with such extensive knowledge in their field.HIGHLY RECOMMEND!!- Nicos
