December 2023 by Naomi Burton
Been here quite a few times now & the service is always really good, as well as the food quality.Nando?s is pretty much the same all round but this is one of the better branches in terms of quality and service.Always a pleasure!
December 2023 by Tahir
This branch is a serious cause for concern. On a previous occasion a while back (dine in), complained about 'second hand' (reheated) food and got a refund without question. Tried delivery (via their app, which appears to be outsourced to Deliveroo) and received appalling half-chicken that looked 'boiled' and was frankly distasteful. Phoning their helpline just leads to being fobbed off. Have sent a complaint (with photo) but not hopeful. This Chiswick branch seems dysfunctional in terms of food quality and customer service. Definitely one to avoid, whether to eat in or for takeaway/delivery.
December 2023 by Poom Settha
The food quality was consistent and the service was friendly. We went at noon so there were plenty of seats to choose from.
December 2023 by sathikes
Music was very loud, took very long for food to arrive even though place was quiet. Food was good, tho! Just wish it all came together.
November 2023 by Mrs Cherrabi
we havent had nandos so long so decided to try it out. Food was very bland, and tasted undercooked. No flavour, no spice, and no flame flavour. Service wasn't great, unwelcoming and not present.
November 2023 by Elsa Sakki-Foura
So my baby son has dairy and soya allergies. We went to Nandos and ordered his usual Nandino with chicken highlighting his allergies. They must have misheard my husband and they brought out the burger. Thankfully I had checked their allergens online so I knew there was dairy and soya in there. I mentioned it and the manager insisted there wasn?t but said she would change it. I then went online and showed her that it did have them. Her response was ?lucky I changed it then? and walking off. Pretty bad for something that could have sent a baby to a hospital with an anaphylactic shock. Better training needed. Massive shame as the previous manager was great and well informed.
November 2023 by Tracy Bezih
Normally Nando?s is very consistent across different restaurants but this one wasn?t so good. The potato wedges were undercooked and hard in the middle and not very crispy. Minimal peri peri mayo served with them as well. Much of the food was under cooked including halloumi. I think the grill cooks need to be a bit more patient and let the food get crispy. Otherwise a good experience although I prefer the location in Hammersmith.
November 2023 by N. P. (Dr.NP2)
Great vibes and food. Best fast food franchise in town, maybe in the world. I cannot believe, that there isn?t a nandos in every city of europe. nice and clean place. Respectful personal. I love Nando?
October 2023 by Carina Charles
We go here often to eat and celebrate birthdays, I never really used to like the services as there was a rude manager before. On our last recent visits, we have had a 5* service from nandos and that is with great thanks to Lucy & Cyindy. There are a great face to the company very polite and helpful nothing is to much.
October 2023 by Graeme Hammond
Ordered a meal via Deliveroo. Of the three meals one main meal was missing. Called the Chiswick store and was told sorry we forgot to pack it but I?m welcome to come and fetch it or get a refund via Deliveroo. So. Where is the service that I paid for?? How is this an acceptable solution for me to miss out on my meal?
September 2023 by Tejash mehta
Good restaurant with good food.Staffs are amazing they help you with the suggestions.Ambience is good.
August 2023 by Sunny
Great friendly staff and good food. We went at a time when it was nice and quiet so the extra peace was welcomed. Staff are friendly and smiley and you just cannot beat the lovely Chiswick environment to be in generally.
July 2023 by Alibek Mukhanov
Standard Nando's Experience. Great char-grilled chicken with great peri peri chips at affordable prices.
June 2023 by Tom Smith
Don't care about people doing click and collect, waited over 20 minutes, like ten Uber drivers getting angry. All the while seating people and taking orders. Not the best experience when you're hungry!
June 2023 by Harry Inuk
Friendly and polite staff. Really enjoyed the meal as well. Always love to come here when looking for a low carbs meal.
