December 2023 by Carole King
I went to the Chiswick branch because I'd visited Kingston & the young man who served me was so rude that I wasn't prepared to return. Thankfully the staff at Three in Chiswick High Road couldn't have been nicer and more helpful. I'd been given a phone by a friend which is a lot more up to date the one I had. I needed a new SIM. Shanzil is charming & patient & incredibly helpful & the manager Hassi is also very helpful and friendly. I can't recommend this branch of Three highly enough.
November 2023 by Terrenz Hu
The staff are amazing and helpful, definitely would recommend them.
October 2023 by Clem Zeno
Unhelpful. Smug. Rude. Terrible customer service. Constantly trying to place blame on the customer when it is clearly their issue. Can?t stress enough not to come to this store or use their services.
August 2023 by M Akram
I visited three store, on Chiswick high road w4 London, and was served by gentleman named Mr Shahzil, a very professional, polite and friendly young man.He not only solved my problem, but went few extra miles beyond the call of his duty, as well.I wish I could give him10 stars out of 5.?????
July 2023 by maja barzut
Very friendly and so helpfulGreat knowledge. Nishanth helped me a lot and give the best deal.
July 2023 by Karen Connelly
I visited the store to upgrade, I had researched what I wanted. I spoke to a young lady think her name was Maria. Hassi the manager sat on the side of the next desk looking down on me. I felt quite pressured into getting an upgrade I didn?t want, he overtalked Maria.I was then told I needed a new plug £20 and case £20. I got the plug as I was told I needed it but not the case. (Which once you join, you get a big discount) I was then bombarded with broadband information even after saying I?m not intrested in changing broadband.I felt pressured into getting a handset I didn?t plan to, and a plug (which was not essential) I think if you are speaking to a customer you do not sit on the desk talking down, you pull up a chair and be equal level. They messed up my account so I had to return 4 days later, which customer service helpline couldn?t fix.I would never return. I found the whole experience very stressful and upsetting.Extremely disappointed
July 2023 by Teresita Cristobal
Went to 3 shop this morning. This beautiful lady in store Huma helped me with my phone settings and made it start working. Thank you 3
July 2023 by Joel Rodgers
Very excellent service by three. The gentleman Mr nishanth is very helpful n will make sure that the customer never goes empty handed from the store.
July 2023 by Eva Hill
Hi, today I went to 3Store in Chiswick High Rd and very lovely assistant Filip and Huma helped me with my new mobile and give me a lot of informations I should know..I 'd like to say big thank you for such a lovely service.
June 2023 by Tom Wilson
Went in to get a business sim card this morning. Great service. Friendly and efficient people.If only the service was the same a few doors away at 298 Chiswick High Road, Cell Guru!
May 2023 by Sylvia Matthews
The staff in the store are very good they were on top helping me out as I have problems with my phone. They setup my phone and made all my applications work. Thank you
April 2023 by Nadia Hankinor
I visited the store after being unhappy with my previous provider and was very happy with the customer service especially with the manager Hassi and Shahzil who helped me find the best price for my upgrade, I recommend Three to anyone looking for a good price and excellent customer service
April 2023 by naveen kumar Prathipati
Visited the store for an issue with my pay as you go sim, the staff were very friendly and Nishanth helped me out in solving my issue and offered me a sim contract which i felt as good option and he put me on contract with in no time i thought it could take a lot of time but he was so quick. Thanks for helping out and for the good service. Cheers?.-Naveen
April 2023 by surya teja
Nishanth has served us today and he was amazing with his great customer service. I was confused whether to go with EE but with his amazing service I decided to join Three. Very happy would definitely recommend everyone ?
April 2023 by Suruchi Grant
Your number will NOT be automatically and immediately ported. Don't believe them....This has been going on for 4 days now. The sales person doesn't even use Three. He uses EE. And now Three won't even call me back to explain why my old number won't port over. They simply sent my husband a text indicating that it is a network issue. What does that even mean???
