March 2024 by Elena Mikhalina
Unprofessional. Be prepared to waste a lot of time. We booked a home visit twice and the guy basically forgot he was to come. We just sat and waited for him for half the Saturday then he called and said 'oh sorry I forgot'. The same happened with the next visit.We went to the store but they didn't have a lot of options in store to look at and we've been told it's all online now. Well... sure.. but you can't pay over £3k for a new floor without seeing what it looks like.We then booked a visit again and guess what.. the guy forgot he's got a visit... Really? We're people with full time jobs, don't have that much time to waste. AND in the end he came without the relevant samples for us to see!!! Massive disappointment, horribly unprofessional. I don't know how to work with these people total waste of time
March 2024 by Nick Osborne
Great service today by Unnati at the clapham common branch.Despite issues with my payment method she was extremely patient and helpful.Definitely returning for a return visit.Great customer service.
March 2024 by John Tress
Anka provided us with great service, she talked us through all the options and arranged everything with minimal fuss. Thank you
February 2024 by Antony Jones
Wonderful.service unnati was amazing very patient and talked me through everything . Could not have wanted a better service . First class thank you
February 2024 by Yuce Yurtcanli
Popped in just to have a look. Still not sure what I am after but the stuff was amazing and tried to help me find what it was I was looking for even though I wasn?t sure myself
February 2024 by Christopher Langford
Excellent service and great communication throughout
February 2024 by Tina Young
Went in this shop over the weekend and I was really impressed with the great customer service I received. The lady there demonstrated lots of knowledge and gave us lots of options. Left the shop feeling like we definitely made the right decision with our new carpet.
February 2024 by Manpreet Virdee
Great service from the team at Carpet right. Defo recommend this for all your carpet needs and more. Great job.
February 2024 by Animal Reiki Guy
Great customer experience, very knowledgeable people in this store! Made things very easy for me
February 2024 by S S
I?m just amazed at the service provided! The provider went above and beyond to ensure my needs were met and fulfilled all expectations. Great customer service and very reliable to come to. Will be returning back :) Thankyou!
February 2024 by linley riley
Anca and her team were amazing when the put new carpets in our living room! Highly recommend!
February 2024 by Sharleen Tuite
Paul was great, he helped with choosing the right carpet, plus he super clear on costs and deliverables
February 2024 by Sam G
We had a great experience here. We were helped by Paul, who guided us and advised us brilliantly. Thank you Paul!
February 2024 by Alex Jones
Anca was lovely and really helpful, would 100% recommend!
February 2024 by Sophie Alexander
Anca was fantastic. Very knowledgable.