January 2024 by Bex Ex
A staff member claiming that the half price or even cheaper offer will end today, hurry!!! He misled me by this %50-%60 discount while being sold a less discount one and did not provide the first receipt after scanning the clubcard so on this secondary receipt was only showing zero pound with just clubcard points indication only,And when I went back to ask for an explanation I found out it was not even a %50 discount as the staff claimed before I buy,,, not just this the same individual staff member was very rude because aggressively told me he did not provide the original receipt due to clubcard scanned secondly or later instead of reprinting my original appropriate copy to show full price details because this is my simplest dignity right as a customer.And I trusted the words and skills of these crew staff that's why I only checked that awkward phenomena when I arrived home, then I realized the dishonesty and unacceptable Gross misconduct behaviours.
December 2023 by phoebe kipnis
Got my eyebrows done here, they are such a good shape and look great, thank you!
December 2023 by Akku g
Very nice and helpful staff. specially thanks Sanjida ?
October 2023 by Simona Creanga
I had a good experience when shopping at this store.
August 2023 by elaine kimber
I had a lovely experience at Superdrug in Clapham Junction Station. I was in a hurry and needed something and Farnawa was so friendly and helpful. I was able to buy the lipgloss quickly and get to my destination on time. Thank you Farnawa!
July 2023 by Yuri Kim
The male staff here was on a call, apparently chatting with his friend or something, when I went to the counter to check out. He didn't say hi or ask if I needed a bag or receipt. He said nothing until the end lol I don't expect 'service' there. But that was rude.
July 2023 by Cecca Travel
Average Superdrug store. Nothing remarkable about it.
June 2023 by Revaye Dennison
If I could rate zero I would. I?ve walked into the store walked straight to the hair dye section and then walked towards the till. Before leaving the aisle I realised I picked up the wrong dye so I went back. Whilst doing so the manager the black lady with short hair followed me to watch what I was doing and when I caught her she quickly walked away. When reporting this to another member of staff an Asian man he began to say I shouldn?t take it personally and she?s doing her job. I understand people need to do their job but the rules should apply to everyone and not just people who look at certain way. He continued to repeat himself and said he would do the same so I asked him why would you follow just me and not everyone else and he couldn?t answer I believe this is racial discrimination it?s 2023 and honestly disgusting that this is still happening I will not be shopping in this store again
June 2023 by mario desouza
Staff suspect you and follow you to much
April 2023 by amerie z
Nahid has no customer service skills horrible low paid unattractive short staff member
March 2023 by Sanchie Rue
They close before closing time or perhaps I was being denied service?
January 2023 by Jorge Pamplona
I felt like I was a thief! I was looking at hair products and suddenly, one of the staff( a girl) comes up to check if I was stealing. She stood there watching me until i chose a product. Once I paid and left the store, I realised the product was used ( hair styling wax) as I could see a finger tip and a bit of wax missing. I went back and the woman at the till ask the girl who watched me earlier if we could exchange it. She open it as asked me what was wrong- as if i wasn?t obvious. I have to explain and have it change. I felt watched, judge for my look and frankly will never go back.
January 2023 by Blackgirl Magic
An old staple, that I'm glad to still see!
November 2022 by Yulia Dimitrova
Worst place ever customer service terrible the staff are rude never visit this place If you are not prepared to argue with them!!!! Can?t believe it this place should be closed or just removed the staff they are not respectful !! Terrible experience ever
October 2022 by A
The queue was sooo long- going all the way out the door like a nightclub. Lots of empty tills, but only one of them open, yet I saw about four sales persons walk past the line, acting like they were on the the catwalk in Milan...They were on their phone or singing to themselves or glancing over at the queue and carrying on walking by- ignoring the sighs and stomping of feet by frustrated customers who were left waiting for over 10 minutes.This... Is... Unacceptable!I really am just questioning why I go to superdrugs in South London. Smh
