December 2023 by Nurullah Sorgucu
A big thank you to maj today for helping me pick out glasses today and providing exceptional service. He was very patient, friendly and well mannered. Also like to include Alfred and Amy within this review as they made great inputs. All in all lovely team.
November 2023 by dia h.
Absolutely fantastic service from Amy! I struggled to put in and take out the contact lenses and thought it must be a lost cause...Amy was very friendly and patient, her demonstration and tips helped me to finally succeed at it, thanks :)
June 2023 by Alice
Very difficult experience getting any contact lenses, which were incorrectly charged. No updates provided throughout complaints process and no quick resolution given. I ordered in replacement lenses and I never received any updates. I?m still waiting to hear and struggle to get through on the phone. I?ve ended up cancelling my ten year contact lens scheme with them after this
April 2023 by Andy Will Bassist
Super friendly, helpful and great service. Will definitely be visiting again for my optical needs
April 2023 by tyrone henry
Option very helpful would highly recommend. One of the male assistant was not helpful and seemed frustrated when taken my eye examination , also failed to mention a fee for an eye procedure not impressed. If still there for when I go back I?d rather be seen by someone else. Besides that individual everyone else helpful.
April 2023 by Ruthie Walters
Such friendly, helpful and patient staff. Really happy with my glasses and the whole experience of getting them here.
April 2023 by Red Panda
Best optician, service was great and this is the 2nd time I visited them after 6 years. They still kept the good quality service.
April 2023 by Sana Asghari
Great service by the team. Friendly staff and optician, Nitika, was very knowledgeable and helpful. Got all my questions answered. Ordered my glasses and booked again to order contact lenses ?
April 2023 by Mila
I did a full check with OCT. The check was done nicely. I asked to give me a copy of my results so I keep it as a track record if needed for future. I was promised to receive via email several days ago and still no results. I visited the store and checked if the email was right. It was. They probably missed to send and still no action from Express vision team in Clapham Common, London
April 2023 by Jean Murphy
Great service, on time, lovely people and didn't take too long. After an awful experience with specsavers, I would (and have!) recommend a visit to Vision ExpressNice range of frames too.
March 2023 by Alexandre Araujo
Today I had an eye test at Vision Express and was seen by Optometrist Nitika Sondhi. From the moment I walked in, I was impressed with the level of professionalism and friendliness displayed by the staff.Nitika was extremely knowledgeable, thorough and patient during the eye test. She took the time to explain every step of the process and answered all of my questions in a clear and concise manner. Her attention to detail was impressive and I felt reassured that my eye health was in good hands.Overall, I had a fantastic experience at Vision Express and I would highly recommend Nitika Sondhi as an optometrist. Her expertise, professionalism and friendly demeanor made the eye test a pleasant and informative experience. I will definitely be returning to Vision Express for all of my eye care needs in the future! 5 Stars
March 2023 by Caroline Grinnell
Every thing was perfect.Amy set me up with new glasses. Was very informative & knew her stuff. Thank you.
January 2023 by Sarah
Made my holidays in england! I broke my glasses and the owner was so friendly! In a few Minuten he helped me and repair my brocken glasses. With out a appointment. I am just a tourist, but he made it for free. For him it was only a few seconds but it save my whole travel! Thank you a lot!!!! Great Service and very friendly! 5 from 5 Stars!
January 2023 by Daniel Villacañas
The are really lovely, but I tried 5 different contact lenses and still didn't get it right, just waiting for the 6th one.
December 2022 by Lee H
Friendly, efficient, reassuring. My optometrist, Pragya Rai, was an absolute pleasure to deal with. Although I know that the questions I was being asked are standard procedure, at no point did I feel that I was treated as anything other than an individual. My full compliments to the team at Vision Express Clapham Common.
