October 2023 by lexus
Convenient store
September 2023 by K Patel
Rude staff
July 2023 by Dhruvraj Navi
Awful customer service by PRADEEP.
June 2023 by Fahad Burhan
Why has everything gone up so expensive!
April 2023 by A A
Awful customer service from Binta and Pradeep today. I tried to redeem a coupon, but there was a problem with the till and Binta was getting an error message. She said it?s my problem and I should call the coupon people. The error clearly was addressed for staff to call their help desk but I asked for the number, she said there?s no number and I should get the number to call the coupon people. She was rude, and very dismissive. I asked to speak to a manager to see if they would listen to me and see what the issue was, but she told me I don?t need the manager and that she already told me it doesn?t work. Pradeep came over, but wasn?t helpful at all even though he was polite. He didn?t want to listen and just came to protect his colleague and reiterate what she was saying. I spoke to Tesco customer service after I left, to which they said staff are supposed to carry out the ?Unscanned voucher procedure? or to call their help desk. Either way, my voucher expired after 20 minutes so I couldn?t get it back. And Bintas poor customer service skills and rude personality left me with no desire to return to that store. That woman needs some serious training, they all do but her nasty personality made her the worst member of the team even though they?re equally incompetent. All that over coupon! Use some common sense.
March 2023 by Google user
Awful customer service from Binta and Pradeep today. I tried to redeem a coupon, but there was a problem with the till and Binta was getting an error message. She said it?s my problem and I should call the coupon people. The error clearly was addressed for staff to call their help desk but I asked for the number, she said there?s no number and I should get the number to call the coupon people. She was rude, and very dismissive. I asked to speak to a manager to see if they would listen to me and see what the issue was, but she told me I don?t need the manager and that she already told me it doesn?t work. Pradeep came over, but wasn?t helpful at all even though he was polite. He didn?t want to listen and just came to protect his colleague and reiterate what she was saying. I spoke to Tesco customer service after I left, to which they said staff are supposed to carry out the ?Unscanned voucher procedure? or to call their help desk. Either way, my voucher expired after 20 minutes so I couldn?t get it back. And Bintas poor customer service skills and rude personality left me with no desire to return to that store. That woman needs some serious training, they all do but her nasty personality made her the worst member of the team even though they?re equally incompetent. All that over coupon! Use some common sense.
January 2023 by Hayden Anthony
A Staff member was extremely rude when I attempted to drop parcels off for evri collection, the member of staff wouldn't even look at me almost asif to say I was beneath him? Extremely rude. I asked if I could drop the parcels to which he stares completely away from my field of vision and says it isn't working.No apologises or sympathies as I'd had to travel quite a distance with the heavy parcels, There was no information online or outside the store stating evri wasn't available to use after a certain time.Store needs training in customer service.
December 2022 by Krutigna Desai
Your milk is not good as it?s spoiled before the expiry date why it?s happened it?s made a 2 time
October 2022 by Daniel H
Fantastic store - very well-stocked, spacious and well laid out with friendly customer service from their staff.
July 2022 by Tracey-Anne Ellery
Pretty good for the essentials and if you need a quick something to eat. Staff are always very friendly and the shelves are always well stocked. Great fruit and veg if a little bit pricey!
July 2022 by Tracey-Anne
Pretty good for the essentials and if you need a quick something to eat. Staff are always very friendly and the shelves are always well stocked. Great fruit and veg if a little bit pricey!
June 2022 by Richard Sanders
Discriminatory against blind people and their dogs, absolutely disgusting!
March 2022 by versus90 M
Really bad customer experience as me and my dad felt discriminated, never recived my tesco card and each time i went there casiere and other customer service members where very nice and each time entered my teaco number manually, but mr "Vinesh" name badged repeated to my dad severel time bar code! I will try to get my card and maybe change the tesco store! Really bad experience on 10.02.2022 @ 19:00
February 2022 by James Max
Great store and location. Shelves are stocked and staff are always willing to help. Everytime I shop here social distancing is on point so nothing to worry about. Products are affordable and always bargains to be had. We stocked up for Xmas and at the time it was busy so plenty of ques but staff handled promptly and swiftly to ensure customers were in and out. 5 stars?
February 2022 by Andy Robert
Despite living close to many other supermarkets I always prefer to travel to this store. Shelves always well-stocked, staff are freindly and there's ample parking.
