November 2023 by Sandrine Anterrion
I was going to buy chocolates for the staff at the end of the month; when I was due to leave for my new flat. I had in fact previously done so for a couple of the housekeeping staff. But then this happened: I was told TODAY, at 10:20 am, that I had to vacate the hotel by 12pm. Just yesterday, the staff had asked me to switch rooms, which is the regulation after 28 days. It took me 90 minutes; only to do it all over again today, at the eleventh hour. I had in fact been here for more than 3 months, whilst desperately waiting for my flat to be fixed with a meter. This totals up to more than £14,500 income for the hotel, in just one double room. I was told off yesterday for ?damaging the carpet?, ie a 50p sized marker stain, and crumbs left all around the dust bin. I had gone around the room to strip the bed, wipe down all surfaces, including window panes and plinths. Once in 3 months the cleaner has go around and scrub for an additional 20 minutes. How much does that cost the company?? Someone from management told the council to cancel my booking. No one told me about this until today. You?d think they?d choose one minute out of the hours I was sitting in the restaurant doing my paperwork, to let me know. Now I have had to pack all my things into bin bags, in my own, whilst being hurried on by the millennial reception staff. I have various health issues: including breast cancer, fibromyalgia and urology issues. I am also going through a hard time with housing, as many people staying in this hotel. They treat me like a pile of garbage, and kick me out on my sorry a? with no warning. Like a thief, or a troublemaker. Never will I forget it. Never!!
November 2023 by Hariz Aziz
Pros:Spacious room for 1-2 adults.Very useful microwave and fridge freezer for food storage and warming.Iron and board available in my room (some other room might need to request from the reception)Free parking, can register early eg 9am and pick up late 7pm (2 days registration) for 1 night stay.Plenty of tea coffee and kill at the reception if you want to topup for your room.Friendly and helpful staff (hopefully Anna doesn't mind I put her name here).Close to bus stop.Cons:Nothing really considering the price
October 2023 by Linda Hanley
We stayed here in September and had the best stay! Really friendly and accommodating staff, nothing was too much trouble. The hotel itself is in prime position with a bus stop a short walk away and station a short bus ride away. Really good location to get into central London without the cost of staying in central London. Our room was really quiet, comfortable and spotlessly clean. There is plenty of parking, outside the hotel and behind the hotel which was one of the reasons I chose this particular Travelodge. Would definitely stay there again and highly recommend.
October 2023 by Jamie and Maria Pritchard
Stayed one night, booked a room with a microwave and fridge, both clean and working. The room was comfortable, clean and quiet. Parking is free but you need to park around the back and put your registration number in the tablet at the reception desk. Shower was hot and good pressure, bed was comfortable, the bar area was quiet although expensive.
October 2023 by Serena Ayub
Great Pitstop. Great location..the staff at the desk were really helpful with the exception of one tall south Asian male staff member who seemed to be perturbed and uneasy at my request to leave my luggage until my husband returned. However he was overruled by another lady possibly the manager. Thank
October 2023 by andy thrower
Good size carpark at the front and the backQuick check inTwo lifts to all the floor's.Room was a good size unfortunately all what was left was a accessible room .Big wet roomBed was ok not the best travelodge bed I've had the bottom sheet was well used just felt differentShower was hot and powerfulWiFi good but have to pay after 30 minsClose to the Brent Cross shopping centre and a few restaurants close byWould stay again if nothing else close by.
September 2023 by KarlanaD
Booked here for the weekend. It was one of the hotter weekends. Got into the bedroom to notice that the room was warm. Put the air con on 18 degrees went out and came back. The room was still warm. Complained to reception who said they could reset it from there end, only for them to turn it to 26 degrees (cool) When I told them that didn't make sense and it was also still warm they did nothing. My friend who has sleep apnea struggled with his breathing for the two nights. We weren't offered another room or a fan. The window barely opened. We didn't get an apology or anyone come to our room to check it. Reception staff were not helpful or personable which is not usual for travelodge. I've stayed at lots of travelodges in the past year and the staff totally let this hotel down.
September 2023 by Ceri Simmone Taylor
It's not normal for my company to book a Travelodge but on this occasion had no choice.Plenty of free parking and for vans. Easy to locate.The rooms were dirty, the floor hadn't been hoovered and the shower didn't look like it had been cleaned as there was old soap marks still everywhere. Visible soap blobs and hairs in the bathroom. Toothpaste marks on the mirror still. The room was freezing and the heating didn't work, only blew cold air. No blackout curtains and noisy traffic all night and day outside. The fan in the bathroom stayed consistently on and loud, half of the plug sockets didn't work and there's also a consistent flashing light in the room.The lights specifically in my corridor didn't work so I felt unsafe on the evenings and it was pitch black (in comparison to the rooms!).Never again!
September 2023 by Szidonia Kovacs
Nice hotel close to Wembley, so for any event, this would be an ideal location. Easy to travel to Wembley, Uber about £9 on average day. Staff is very helpful and always makes your stay enjoyable. Nice little restaurant, with some vegetarian options, the deserts are literally amazing. They always have happy hour on drinks every day from 5 till 7 pm. Meal deals for dinner for £14 - great value for money overall. Rooms are not to spacious, but they are clean and welcoming. They also have possibility for early check in or late check out. The best of all, they have Free parking ?
September 2023 by appletree17
I have to say I was very impressed at this reasonable priced hotel on the doorstep of London. We had a family room that was clean, beds that were comfy. Very peaceful at night The staff were helpful and friendly, especially Natalie who booked us in, she was so pleasant and informative.
September 2023 by Julia K
Naralle and Marisa at reception were exceptionally helpful and friendly. They served us very quickly and also attended to all our questions and assisted us with local sites to visit. Very welcoming and lovely introduction to the hotel. It made our stay very welcoming.
September 2023 by stA9060XO
The staff is kind and friendly, the rooms are clean and quiet and they have free car park. I stayed 1 night and everything was perfect. The reception and bar are open 24 and this is very convenient. The food is really nice!
September 2023 by 989zinebe
I checked in to the hotel and all I can say is that the staff is amazing, especially Marisa who was very helpful and kind. Would definitely revisit again, and would definitely recommend if you are thinking of staying. Thank you again Marisa.
September 2023 by Z3041TGdavidg
Travelodge Brent Cross is the best option if you want to have a happy experience. They have a free big car park and they have good driving connections. The staff is always happy to help, they are professional and helpful. Bar has options for all tastes and also they have Happy Hour which is very convenient. I would recommend
September 2023 by kierrany
Amazing hotel with amazing staff. Free car park, nice room. Location is good as well. Also bar cafe open 24 hours. Is everything that you need if you go for a short stay. I will definitely come back. Special thanks for this team.
