December 2023 by Shailla Quadra
Very nice Waitrose, not very big, but has all the basics we need.Lots of staffed check outs as well, which I absolutely love, and the whole community certainly appreciate as well, nobody likes those self check out machines that some other supermarkets try to make people use.Staff were very friendly, which always makes shopping a fun joyful experience.Thank you! :)
December 2023 by Ricardo Roque
Good luck if you park your vehicle next to Waitrose , Store does not help you in case of hit and run although they have CCTV that can identify the REG of the vehicles they are far from inclined to cooperate with you or your insurance company.Im a Coulsdon Resident but not a customer of this store anymore... very disappointed at this store management
December 2023 by Jon W
I thought it was the season of good will.. Not here! Arrogant jumped up staff (particularly the OLD grey dumpy/grumpy Asian man with glasses who wears a pinny ? ? ),just like the individuals who shop there.. Thinking theirs h ! t doesn't stink, and I used to work for the company! Soooo glad I left when I did!
December 2023 by nay
Lorren and Maddy went out of their way to meet customer demand understood my requirement because wasn?t available they made sure would be available to me in couple of hours went home and came back had a fresh baked bread to my delight ready to be served. Massive appraisal more staff like these two real leading by example
December 2023 by Matt Coomey
Incredibly helpful staff, always friendly. Lovely local store, very convenient.
November 2023 by Charlotte Hough
Lloyd was very kind to my kids and intercepted and diverted a meltdown with chocolate buttons!! Thanks!
October 2023 by Sid Kan
Forgot my new pushchair at waitrose coulsdon car park. Upon realising my error I went back into store and to my surprise somebody had handed it in and the staff was so polite and they promptly handed it to me back. Thank you so much for your wonderful customer service!
October 2023 by Lisa Banner
Super friendly shop
August 2023 by Emma Franklin
The staff at this Waitrose are so lovely. I witnessed a member of the team assisting a customer with sight loss, and his patience and compassion was very touching.
July 2023 by Victor Firman
Always good service delivered with a friendly smile
June 2023 by Mark
Helpful staff and well located with plenty of parking
June 2023 by M
Helpful staff and well located with plenty of parking
May 2023 by Jason Smiley
Lovely little Waitrose with very friendly staff
April 2023 by Susan Vinnicombe
The selfish parking today was unbelievable. I wanted to come out but cars coming from left and right not allowing any space, it was at a standstill at one point until one 'people carrier' actually reversed a little to let me go through to the left. This was at 1.05pm. Please do something about this
April 2023 by Stassi West
Always a pleasant experience to shop here - the quality and availability of items, store cleanliness and staff professionalism never disappoints. I just wish it were a bigger store with a sushi counter!
