April 2023 by Google user
It's a good place to grab a bite, high quality as always and very friendly staff. Unluckily thief are always around us. Happened to see a man with a hoodie stealing 2 sandwiches... nothing you can do. Just let the staff know...
April 2023 by Karin N
Great experience nice place Sabina is nice and polite. Good customer service. ??
February 2023 by jacki barrett
Wanted a black americano but they had no hot water!Had to have double espresso so gonna be buzzing all afternoon
October 2022 by Ghiles Idir
Am so sorry need to put 1 star for my double espresso is hot water with the taste of coffeeStaff need to be trainedParking: Parking up to 3 hours free it?s a blessing
October 2022 by Safaa
I came in to the staples corner Costa yesterday for lunch as I usually have a pleasant experience in other locations but the women behind the counter put me off.. The food fridge was sold out of most choices so we settled on the mini pizzas for our 3 year olds. Once the pizzas were was done. I could see from my seat they were ready sat on the counter.. I ask her if it this was my order. She didn't look up.. just sharply said 'yup'. She took me aback. She didn't appear to be doing very much.. she could have at least given a plate for our sandwiches or cultery. Or even attempted to notify me of my order.. which was now a little cold. After we had finished another lady came over to take the tray.. we was great however we weren't ready to leave yet.. she asked me to pick my bag up so she could clean the table.. not sure why she couldn't wait till we had left the table. Now it was soaking in detergent so we had to go to the next table. Left feeling irritated by that experience. Plus my points cards didn't register. Will avoid in future.
August 2022 by Divine
First time coming here this morning. Leah first served me and was rude, with a lot of attitude. No smile at all. It put me off even buying anything. However the other lady on shift was nice and explained how the rewards system worked. Won?t be coming again.
July 2022 by Anna G
Really helpful customer service, sometimes I struggle with my eyesight and can become anxious when I?m unable to read digital menus, a specific staff member was really helpful read through the options for me asked me questions to find something to myLiking. Was really polite and professional and did not pressure me whatsoever. Very thankful for this experience after having a bad day! A big thank you to that staff member, little things really do mean the world sometimes. Also ended up finding something I liked ?
July 2022 by Jeff Ryle
Always very nice coffee and staff are always polite
July 2022 by Khristian Rawlings
Unfortunately at time of visit this Costa was very untidy and dirty in areas staff got order wrong and seemed to not fully understand English
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June 2022 by Antonio Salveta
Standard for Costa: coffee and food are fine, toilets are a travesty.
May 2022 by howie999
really hopeless staff - they do not give a monkeys - over priced caffeine enriched beverine. Go to McDonalds down the road 1/4 of the price and tastes way better
May 2022 by Susan Tighe
Lack of assistance to carry a microwave to the till, but we managed it...just. Then assistance was called at the till to carry out to the car and 10 minutes later the lady kicked her till and got a trolley and helped us herself!
April 2022 by Ahmed Jaheen
Normal or subnormal service with the exception of one excellent staff member. Generally, staff could do better with a smile and pay attention to how they service an order. Location is excellent for what could look like an underserviced area.
January 2021 by Lucy Sperni
No hot chocolate available at all which is a bit silly. Had 4 people behind the counter and the service was still slow. 1 toilet was out of order but good enough for the staff to use? Making the lines alot longer for customers. The toilets were obviously not cleaned in a while, making them dirty.
