November 2023 by pranali tripathi
Ninu is amazing!! She was so helpful to me for my daughter?s shopping for her hiking trip. She spent so much time with me and answered a million questions with patience. I?m extremely grateful to her
November 2023 by Michelle Morrison-Birt
Julian is brilliant! I trust him implicitly with my both bikes. I know he will always check everything before handing my bike back to me. He always gives the best advice and hasexemplary knowledge of anything bike related. Highly recommend him to anyone with a bicycle!
November 2023 by Tanya Birt
Julian in the bike maintenance department is incredible. His knowledge and efficiency is second to none. He happily talks you through his process and will always do what?s best for you. Highly recommended!
October 2023 by Arman De Guzman
Tried to return fishing rod/reel at this store but plump lady at the till wouldn't take it back and was very unhelpful! She told me it was the second time I'm returning the same product so there was nothing wrong with the product! Both had different issues! To add more insult she was sending me to another Decathlon store (to get help or to return it) which sells fishing products as she(and other staff) didn't have any knowledge of fishing gear at their store! I told her it's miles away and I didn't want to travel that far but she wouldn't listen! Very poor after sales customer service!
September 2023 by Matteo Pacini
Great service! Was trying to change pedals, but the old ones were stuck and wouldn't budge. Had to make Iulian employ his full arsenal of tools but he eventually managed to remove the old pedals and install the new ones. Top notch work, could never had done it without him, very skilled and resourceful. Thank you so much!
September 2023 by Márcio Franscico
Lulian did a great job fixing my bike highly recommended getting your bike fixed here.
September 2023 by Jules Rahman
Decathlon staples corner - Martino if there was 10 stars he would have earned those today. He kindly helped with and sold my sons bike 1 month ago and said if there was ever any problem just come back and he would take care of us. Many people promise and don?t follow through by Martino was superb today. Amazing customer service and a great ambassador for Decathon. Gave us time even though he was so busy and was thorough in all his work despite this. Couldn?t fault his expertise and service. Julian was great too.
September 2023 by Ionut Alexandru Oprea
Iulian did a great job with my bike. Works much better than before. He did an amazing work for my bike and because of that I really appreciate the help.
September 2023 by Danielle Adjoa Kyerewa Amoah
Angelo was a gem! I?m pretty indecisive when it comes to making decisions and he was very patient with me with regards to figuring out which bike I would like. He was very informative as well and able to answer all questions I had to make an informed decision.Really loved the service here !!!
September 2023 by Jnyan Pandit
Employees are very helpful with finding what you need inside the shop and helped us choose various items. He also was very friendly to everyone and continued to try and give us a discount by signing up to decathlon membership. He liked to compare prices of different products to try and give us the best value for our price.
August 2023 by Bianca Vieira
A big thank you to Julian and Angelo who helped me with my bike purchase recently. Both of them gave great customer service, had excellent product knowledge and when I explained what my cycling needs were it was clear they knew a lot about bicycles in general to help me get the right one for me. My partner (a store manager at the same retail park) was so impressed by the service and expertise that he decided to also purchase a bike from them the very next day.
August 2023 by Budgie
Yeah, I'm not sure about this one.. a bit messy store, low product availability. When asked about some products (hiking and waterproof clothing, swimming accessories) the staff said it was available online only ??
August 2023 by Jéssica Pinheiro
It was great! I was assisted upfront with all the requests I had to buy my new bike and accessories. I think the guy who assisted me was Martino, he was extremely engaged and provided incredible advice and help to buy the right gears for my bike, besides speaking Portuguese with me. Thank you!
August 2023 by Bruno Leme
Sensational atmosphere, super comfortable and cozy, but the difference is the service that makes the experience even better, we were served by Gabriela, Brazilian, charismatic, and super attentive. She makes all the difference in the experience of getting to know the place, this was my first time in this store, but the first of many with Gabriela's excellent service. I recommend!
July 2023 by S. Särkijärvi
Excellent customer service from Angelo! he took care of our bike order, patiently answered all the questions and made sure we got all the accessories set up. Thank you!
