December 2023 by Ethan Jonathon
I would give it 0 stars if I could - we walked in and were immediately met with a two rather rude young ladies! We politely asked for our prescription, to which they scanned my GFs phone - nothing was said and they walked to the back of the shop. We waited 5,10 mins and then asked if they were getting the items and they rudely said ?YES!?, then the silent women took another 5-10mins to prepare the item. We politely said thank you and left, we will never be returning to that cold, white walled, purgatory of a shop!
December 2023 by Lucia Pflucker
Thank you Robert @ boots for always being helpful and treating costumers with a smile!!
October 2023 by Jenny Howes
Great experience with a flu vaccine today - my first visit to this store. Seemed well stocked (unlike many other branches). Served quickly, despite turning up early for my appointment. Efficient and helpful.Worth noting there were also many different appointments available, unlike nearby stores that only seemed to have availability for one appointment per week.
May 2023 by linden bowen
Recent experience had me shocked & stunned. A great shame as previous visits were wonderful with helpful & supportive staff. Seriously considering changing my chemist. I would not encourage nor recommend especially if you are in great need & need something in an emergency. Very sorry to have to give a negative report, especially after many years of successful interaction. Newer management, poorer service. A single 'star' - redemption is possible.
May 2023 by Graham Fiander
A very small branch, friendly staff but not a great amount of stock
May 2023 by Josh Green
Quite cramped store, not much variety. Often large queues.
February 2023 by Rose Killingnarcsslowly
Boots have the worst customer service (telephone) advisors (xena), in the history of customer service advisors. Furthermore, boots' online customer services have no product knowledge, which is embarrassing.Crouch end boots is a lovely store to shop in. The staff who work in this store are a credit to the company.
February 2023 by Orlagh Kenny
Never open on time. Have had three experiences where the staff have disregarded the opening times on the website and just opened the shop when they want.
January 2023 by Yemi Ogbonna
Good man @ Boots. He has a very good memory, as he remembers stuff.Did not wait too long for the medicine.Cheers Boots at Crouch End.
January 2023 by Alex
Have been laughed at when going in with a skin complaint. Takes forever to be served. Says it's open till 7 but they lock the doors early and ignore you when you knock even though you can see them.
January 2023 by Michael Kelly
Poor service. Always have to wait too long to be seen.
October 2022 by Henry Parsons
Booked an appointment online at 8am - arrived and they don?t even open until 9! What a useless company
October 2022 by Olivia Hancock
The pharmacist was very nice and professional but I still had to wait 40 minutes for a prescription even when the shop was empty. All the other staff members in the store were appalling. Honestly some of the worst customer service I've ever experienced. The girl behind the counter was sulking and huffing like a bored teenager and was making every effort to let everyone know she didn't want to be there. I then spoke to someone on the phone today for a medication emergency and he was even worse and seemed to be another grumpy, huffy teenager. He would not let me finish explaining the issue and instead constantly interrupted me with patronising explanations to what he wrongly assumed was the problem. When I asked him to let me finish he told me "well maybe you should calm down first". He then continued to interrupt every sentence and telling me to calm down, even after I said that was incredibly insulting and when I told him he was being incredibly unprofessional he told me "yeah well you need to calm down". I had to hang up the phone in the end because I could not get a word in. I don't think I've ever come across a pharmacist that rude and I've come across some pretty bad ones
August 2022 by kash Graham
Very limited in terms of what it offers due to its size. However been in Crouch End for decades as is one of the oldest surviving shops still there.
August 2022 by Carmen
Due to them not paying for security and having a major theft problem they now leave customers standing outside on the street and let them in one by one. We waited five mins even though only 2 people in The shop.
