January 2024 by Kamil Jaberi
Convenient, but sadly a scam. This branch does not adhere to the post office website standards and dimensions of what a letter vs. Parcel actually is. I triple checked my letter this morning and found the exact price and dimensions that corresponded to it as I have been stung before by this branch. Once again walking out having paid £1.25 more than advertised, and to top it all off he charged me for first class when I specifically asked for second.
November 2023 by Bartosz Czajka
Very bad service. I can see other comments and I am not the only one who complains about the office - maybe it is worth to contact the head office. Yes they always interested whats in the envelope and try to sell more expensive stamps than the one you ask and they DON'T EXPLAIN THE PRICE DIFFERENCE. Typical cheeky behaviour. Guys concentrate on whats clients Ask you - dont try to play detectives (whats inside - it is not really yours business !!!) and dont cheat people. If this will not change I will report your branch to Royal Mail head office as it is not only me complaining about same things. You only apologise people but do nothing to imporve.
October 2023 by Utsav Patel
Great customer service, thank you.
August 2023 by j ?ej0581? ev
Brilliantly ran post office. I have been self employed for over 10 years and I have to go to the post office every working day. This has been my post office for the past 3 years and it has been by far the best of any of the post offices that I have regularly frequented. The manager and all staff are very pleasant and highly effective. I'm moving house shortly and will have to change to a different post office. I already miss Hornsey PO!
July 2023 by Archie Crofton
Friendly and sweet team who are very helpful
July 2023 by Elizabeth Minta
The black hair oneQuite chubby one .Never shows a smile .Always seems very angry ..Seems to have a problem with me don't no why .I have always been polite to him .He speaks with aggression .I won't b going back there no more .No way can spoil your day that one .There use to b a very polite and luvly well mannered gentleman who use to work there seems like he has gone shame
May 2023 by Gillian Kilby-Gjini
Dreadful. Avoid. The staff here only seem to care about upselling and will spend ages trying to over-sell to customers even when there is only one person serving & a very long queue forming. If you just pop in to do something simple (& they don't see any opportunity to upsell) they rush, talk over you and are rude. It has been like this for decades. Most of my friends and family have stopped going here and I often go to Crouch End PO even though I live in Hornsey.They need an urgent crash course in proper customer care.(There is a young lady there who is quite good - I think she is newish & the passport photo service is ok).
May 2023 by Hilary Grierson
Lovely little community post office! Patrick always helpful and friendly even when it?s super busy!
January 2023 by Christina White
Lovely people and a brilliant pist office. A real service to the community
July 2022 by Charlotte Calliauw
Lovely post office - always very friendly.
July 2022 by Tonya d?Araujo
Know you by your name and go above and beyond to be of service.
January 2022 by KALINATEX
The guy who is working there is the most lazy worker i never seen in my life.Doesn't want to help the peopleDoesn't know nothing when you ask him something about sending parcels...
January 2022 by Frank D. J. Miller
Very nice and helpful staff. Good range of services for such a relatively small post office!
January 2022 by Tatiana Telle
This post office is the best in TOWN!!! They are the loveliest team and always go out of their way to give the customer a good experience, they are patient and efficient - even with the high number of people who use them! I have been going there for over two years and can definitely say they always leave a smile on our faces :)100% recommend them
January 2022 by Gokhan B
Always try to up-sell you to "Special Delivery" and if you refuse it they just put it as "Large Letter". I checked my receipt to see she put it as "Large Letter" without even using RM letter measuring tool. The letter sent had 4 sheets of A4 paper folded in a DL sized envelope less then the 5mm thickness! I will use the Crouch End PO from now.
