November 2023 by Jenny Green
My experience in waitrose was a positive visit, only went there for a few items. Staff were friendly and the shop is easy to navigate around.
November 2023 by Varvara Krayvanova
A good clean shop with a nice variety of products. Unfortunately, in the evening some products like cream or berries are sold out.
October 2023 by Foodblogs
Old white woman in self check out needs to cheer up. Very bitter animosity left me alone when I gave her same attitude. Some people shouldn?t be in customer service. Rude for no reason everyone else is polite
September 2023 by Andras Ora
This shop is like this every time I go there. Not sure if it is Brexit or what but impossible to buy fresh things.
June 2023 by Fat AT
I don?t know anybody in this Waitrose who is not nice, amicable, helpful and always happy to chat. Really good staff!
May 2023 by Jan H
Opening at 12 on a Sunday is bad business. You?ve wasted 20 minutes of my time and while I?ve been waiting here I?ve seen about 20+ people attempt to enter your store (including people with kids and elderly).
April 2023 by MO CO
Was better before they changed the self service desks which left less space for products and ingredients so feel like there are fewer options now. Overall unhappy with Waitrose rewards vouchers now as well since they stopped offering free newspapers. Can only claim 50p off on two random products of their choosing per week now.
March 2023 by Katy Jones
I very much like Waitrose and have been a regular customer for many years, but with the cost of living crisis I find the prices generally too high these days. I understand why that is, but nevertheless it's hard to manage on a pension nowadays.
March 2023 by Steven Glaser
Quality food, and watch out for the discounts.Yeah, not only have Waitrose restarted the coffee deal (for registered customers who bring their own cup, post pandemic!), but they're also rolling out recycle facilities for plastic bags/ flexible plastics (yes, including crisp packets!)I still like this store. ?
January 2023 by Laki Beddel
Zero stars because of how awful the manager with glasses is. He?s extremely rude to his employees and made many customers including myself uncomfortable. I?ve since been avoiding the store simply because of the manager and how ridiculous the manager is. If it was possible to give zero stars I definitely would have given zero!!!
January 2023 by Sandra
Not the best experience recently, the tall white attendant with glasses was dismissive when I asked where a couple things were. Not great customer service from him in general. I wouldn?t recommend
December 2022 by Michael Sikora
This used to my favorite shop but sadly recently all you can experience is rude staff, manager will not let you in through the door at 6:58 am because the shop is not open until 7am despite the fact that it is freezing and raining outside, the door is wide open and there are other people already inside shopping LOL! Maybe I should have worn a suit, not gym clothes and I would have been let inside! Technically he has the right to do so, but if you are overpaying for everything, you would think you could expect more friendliness and respect. I won't be coming back which is a shame as I have been shopping there for years.
December 2022 by Desi Coco
My impression is a profound lack of ethics. Since the pandemic I ve noticed that they ve doubled their prices on items that aren t even exceptionally good or organic without justifying it with a better choice of products. They just go for customers' gullability but don t offer real quality nor convenience.. The fact that Waitrose and Partners in Crouch End are still in business makes me think that their typical customers are not very aware of quality (except for the Duchy Organic line of products which is certified organic although with some detractors) and they trust blindly the old Waitrose image (which was created prior to the distinction between organic and non organic food) that gave customers recognition on their spending power that made them feel like they 'had status', or put simply their aficionados can afford to spend money on products that cost more than in other shops without being organic or free range or even just fresher. This is very much the case with Waitrose Crouch End. Rapeseed oil (a pro inflammatory oil that in Puglia was historically regarded as the worst oil for food and known simply as 'olio di colza' and it was never once in the past associated with Britishness as it was produced in France) is rife in all their pre packaged meals. We live in a time where we have a higher bill for everything and we need to be more aware of what we eat because we have new chemicals added to our table (although I often wonder how legislation can be overruled to the point of allowing such ecological disasters such as the use of glyphosate and poisonous bee-defeating feeds). Waitrose candidly sell defrosted fish to its customers which is new to me as in Italy normally you sell it either fresh or frrozen but refreezing defrosted fish poses a risk to health that not many are willing to take). What more can I say... a wealthy person buying in Waitrose Crouch End as it is after the pandemic really denotes how much wealth can come with ignorance on quality for some unlike in the past.
December 2022 by carlos rodriguez
I give you one start just for not opening the bloody self checkout, can you not hire more people? Don?t you make enough profit? I come every single day and just one day a week ?if you lucky ? you?ll find then open
November 2022 by Fiona Ellis
This used to be a great store, but they no longer stock the things I used to buy there. The staff I talk to say this is a common complaint, and I fail to understand what the justification is for removing so many items of stock to fill up the shelves with things you can buy next door for less money. The queue system is also hopeless.
