December 2023 by Menelik Latouche (IAmKilenem)
I went to Ann summers Croydon to get a few bits for a lady friend and the staff (Mel & Letischai) were so helpful, they immediately approached me and offered to help with my purchases and gave me quality advice, all the items that I bought put the widest smile on my lady friends face thank you so much for a great customer experience
December 2023 by Robert Murray
Doesn't open when it says
October 2023 by Anonymous
Purchased a set from here a couple weeks ago and realised today the tag was still on one of the items. Went into the store to get it removed but they refused. I didn?t have the receipt as I knew I wanted to keep the set when I purchased it, and they refused to check cctv or my mobile banking, which is completely fine if that?s store policy. I?m more upset about the way I was spoken to by the manager. She was rude and condescending, gave me no other option of what I could do (I had to ask for HRs email) and I was reduced to tears in the store after feeling like I was treated like a criminal at the fault of her employee not checking the tags correctly. Thankfully HR were apologetic and are sending me a new one, but I still feel disheartened at the way I was spoken to, and I advise she is retrained on customer service and that the employee who was working on 21st September around 2pm to be retrained to check the tags properly.
August 2023 by I Sh
The Website doesn?t work at all
July 2023 by Angelika Angie
Staff very friendly. I recommend!!
June 2023 by Alexandra Kretowicz
Staff are nice but the bra fitting service isnt good. I came in a returned a DD as it was too small and the first bra the lady bought for me to try was a DD . We tried so many bras and the first one that seemed to some what fit she said was correct. Band is sliding up my back and the cups are too small. They arent qualified to do bra fittings what so ever.
February 2023 by Toyosi M
I don?t know about any other Ann summers store but omg! The unwelcoming stance and atmosphere by the the two staffs in the store is crazy! No smiles , only 1 of the staffs managed a greeting . Have only come in to pick up an order and actually wanted to browse around to potentially get 1/2 things but with that nasty attitude absolutely not! . The store is not busy at all so I don?t think having staffs with such unwelcoming attitude and service like that will be good for profits!
July 2022 by Fatima Aveiro
My favorite shopStaff 5?
January 2022 by Jasmine
Its CLOSED THIS STORE IS NO LONGER OPEN!!!!!!!
September 2021 by Kandice Conroy
My experience was absolutely lovely the staff made me feel so welcome especially (Tracy & Sophie) they both helped me find exactly what I was looking for. I was so impressed with how tidy and organised the shop floor was as I've visited other (ann summers) stores in the past and not found the same level of care and attention I'm very happy with my purchases. i will be highly recommending this brunch to my friends/family members ?
July 2021 by Ethel Bloom
Not my cup of tea xx
July 2021 by Alan ?Sherbdaddy? Sherbs
My Sam loves it
July 2021 by Rebecca Crawford
The staff are SO LOVELY and accommodating. I wouldn't go anywhere else. Thank you for your help! Xxx
July 2021 by Lina
Hostile staff not happy compared to other Ann summers establishments I?ve been too
July 2020 by Linda Lancaster
Fantastic choices of clothing and additional items. Well recommended
