November 2023 by Lynsey Jenkins
I love boots. This branch in Addiscombe, Croydon however.. Is awful and it's so sad to see. The staff are amazing and very helpful, and I feel sorry for them for what they have to put up with!I was collecting a prescription, and a man walked in with a bag for life and proceeded to empty an entire contents of a shelf of deodorant. The staff aren't able to retaliate, as if they did, they'd lose their job. This is a regular occurrence and that was the second time that very day it had happened. Alot of the shops shelves are actually empty. The fact Boots as a company haven't done anything to ensure safety of their staff is disgusting. Alot of the community rely on that branch, and locals are worried it will close down. Boots need to take action immediately.
November 2023 by Racquel Shaniece
This branch really winds me up. On two occasions I have come here to collect an order and the store is closed wayyyy before the closing time, which should be 17:30, as stated on google and opening times shown in the window. Not to mention their shelves are always empty!
October 2023 by EJ G
The pharmacy not only did not have the meds I needed, it took several visits before I was given the prescription back and told to look at another pharmacy
August 2023 by Anita Akhigbe
Nice and big place the biggest boot I have been to
May 2023 by Alan Smith
Contact Lens solutions are in a difficult place to access next to the counter. Last year, an air blower was put in front of the solutions making it possible to access them. Today, a pile of empty plastic containers was in front of them. Very poor.
April 2023 by Jerry Rattigan
A member of staff was serving me first thing this morning. I explained my query and she walked away leaving me by the counter. After asking for my wife DOB which I gave I then was quizzed by another staff member the address twice. Why? Surely the DOB is enough. I have been in there many times. I advise a major overhaul of this branch and it's staffing with a structured training programme. Poor service all round for me.
March 2023 by Mochi B33
Very mixed but mostly poor opinions of this branch... The normal staff are usually ill mannered, look miserable, and don't seem to want to be working... Store is usually not stocked as decently as other branches either and pharmacy wise they more often than not do not have all or some of your prescriptions...
October 2022 by Simon Joseph Harvey
Pretty slow to serve and dispense a prescription
September 2022 by Bozga Alexandru
Just try another one..
August 2022 by Alicja Nocon
I was asked to stand outside the pharmacy in excruciating noise from the traffic and nearby stock deliveries while a member of staff was trying to deal with my request because the pharmacist wasn't there yet. It was within the opening hours. I'd expect way more humane customer service from a brand name like boots.
July 2022 by John Dodd
Helpful.
July 2022 by Francesca Emma J
Staff are lovely and treat like family
June 2022 by Jessy Milner
Pharmacist refused to look at my UTI results and issue me a prescription as he said he didn't have time. This was 10 minutes before closing time.
January 2022 by Francesca Jex
Staff are lovely and treat like family
July 2021 by Lord Baring
Boots has always been good & consistent.