November 2023 by Leon Dias
Super fast service from all 3 Caffé Nero branches along the Croydon strip. Strong quality coffee. Way better than Pret and Starbucks in my opinion.
October 2023 by B F
Where to start, the staff not friendly and seems untrained in the art and about coffee. I waited for quite a while to be sevrved with nobody in front of me thats the first bad start. When did come to the till to serve it was very hostile attitude. Then lets add insult to injury I asked for a 'Iced Americano Coffee' but I got a hot Americano Coffee. Not only that but asking if with milk...what Americano has milk? If you add milk it nolonger is a Americano coffee.When I pointed this out she got very defensive and proceeded to reorder a Iced Americano Coffee, come on I wasn't going to pay twice for their mistake so just took the unordered hot coffee as I really didn't want to deal with her or this store anymore or again.FYI the quality of the coffee was quite poor making me think should have gone to Starbucks across the road.Next time will read the reviews before entering a coffee shop of any sort.
August 2023 by James Bakojja
Great coffee. Lovely space. Busy most of the time. So it's worth ordering quickly, if you can. I like that they offer water.
August 2023 by Mike G
Relaxing place for a quiet coffee, or somewhere for a sanwich or pastry. A choice of dining height tables or comfy chairs (albeit some are a bit worn) with coffee tables.
July 2023 by Piotr Golegowski
Just Been on the shop . Barista told me they do not accept cash ! How thay cane due not accept legal payment methods in their stores. !???
May 2023 by - -
I?m lactose and they never listen to me when I ask for oat milk.Very rude and impolite.
May 2023 by Hamza Tariq
Lovely place with lovely coffee. Good olace to do work.
April 2023 by Jenifer Dowlut
A brunette girl with big eyes used to work there as an assistant manager, I?ve known her for the past year. She was amazing! The teams customer service and behind the bar is horrible after she left, she used to take good care of her colleagues and customers also cleaned very well. It?s highly advised by some of us regular customers that we want to see her behind that bar serving us again, she just mentioned transfer and disappeared unfortunately.
March 2023 by Kaizer Rahman
Can?t believe paid £3.90 for that rubbish. Worst flat white ever tried. Even costa is better than that? ???
March 2023 by O7675YScp
Never the most appealing chain but numerous filthy uncleared tables whilst young member of staff was just browsing her phone. And shrug of shoulders as we left saying the same and unable to order. What a horrible place
January 2023 by tukinha pires
I stopped at Nero caffe with my boyfriend where the baristas Carlos and Jacob were really professional and friendly staff. The shop was clean and all shelves well organised and stoked. I worked in the business for many years and I will give them a ? audit. Well done for the company for have this two serving quality to the public.???
December 2022 by Muhammad Ali Bhatti
Extremely rude staff. Very very bad service.Staff Didn?t wanted to say their names.I Asked the girl named (Tija) what is guy name who were rude to us. She said go and ask him. I then asked the guy his name three times and every time he said I?ll be with u in a second. Later he said his name is (Ian)He also said, are u going to lodge complaint?We ordered two late (eat in) they prepared the coffees and put on their top near cash counter. We were also standing there waiting but didn?t know it?s ours. After waiting for ten minutes we asked them is it ours and ian said yes. They should at least inform customers about their order otherwise how would anyone will know it?s Theirs or for another customer.We then took coffees and found they were so cold. We asked ian to plz warm it up. Ian was extremely rude and said it?s our fault coz coffee was there and we were not present there. Completely lie. They did not warmed it t replace our coffee and we had drink it cold.Tija was also very rude and did not tell us her and her colleagues name. They knew they were not serving customers to the standards that?s why the were so reluctant to even mention their name. They didn?t even had their name badges.I will write this review on trust pilot and will write to the Cafe Nero?s head officeDo not go there please
December 2022 by joseph tillekeratne
Was in Croydon for my daughters Sari fitting with my wife and cafe nero is the best place for coffee so had lovely americano and sausage rolls .Vegetarian options: My wife tried the vegetarian sausage roll and she loved it.
December 2022 by Debbie Giles
Very nice lovely toasted sandwich and coffee was nice and hot
November 2022 by TITO AMUONI
The staff is very rude specially on Sunday between 10am and 11 am (20 November)I hope the area manger do something about it because it?s not nice specially the girl who was on that?s dayMany thanks
