November 2023 by Mario Lee
I ordered 2 items from Halfords Click and Collect, and that was quite straightforward, however, the remaining experience fell short of my expectations.Upon going to the store to collect my items I was left waiting to be acknowledged, simply I will be with you in a moment Sir would have sufficed given there were 2 staff there.Secondly i did not receiving the items that were advertised. Shame on you halfords, your customer service is nonexistent and chat bot needsober haul ing.
November 2023 by ABIODUN RICHARD Cole
I came to carry out some work at this Halford Croydon, windmill Road, l was attended to by Jermaine, he was quite very patient, skilful and very helpful, he not only sold me the right item but also fitted everything very nicely. He?s got fantastic customer service skill. Well done Halfords.
October 2023 by Tatiana Veloso
Just had a service done on Halfords Croydon and Jermaine and Lee exceed my expectations!!! Both very professional and with a happy bright smile in their faces first thing in the morning..Well done guys!! Keep up the outstanding work!!!!
October 2023 by Deb
Micheal thoroughly checked all our car fuses and lights. He admitted that the lights had been incorrectly fitted by another branch, and re-fitted them without charge. Knowledgeable and friendly, a great asset to the branch.
October 2023 by Paul Picton
Been here a few times now as I only live up the road. Always polite, can never do too much for you. All staff joking and laughing with the customers. You can tell this is a good store to work at.
September 2023 by Mark Ow
Complete time wasters. Took my time off to come and fix my bike here just to be told the guy doesn?t specialise in this and the person who does is not at work today. It was to fix the chain, simple thing. I came in on a Sunday, 17/09 so whoever it was I suggest you give him training how to fix things. What?s the point of providing repairs if your staff doesn?t know how to do things. Won?t be leaving my money here.
September 2023 by Joel Summers
I've brought a bicycle into this store for repairs on two separate occasions as it is the nearest and more convenient place for me. However, on both occasions the repairs have not been done properly even though they were basic jobs needing. I had to take the bike back on each occasion to have the issue resolved and the second time I had to ask for a refund for the work completed and take it to a completely different, non-chain store for the work to be addressed.
August 2023 by Troy Fortune (Fortune)
Brought a bike for my son. Great service from KestanWasn?t a long. Bike was ready to be ridden right away. I would recommend..
August 2023 by Wal Mart
Walked in to borrow a tool, came out with a complimentary serviced scooter headset. No reluctance to help Martin And Kestaun incredible credit to Halfords and their customer service
August 2023 by Zayath Inap Banath Tazayawan
I like this Halfords, generally they are good and the staff are kind and respectful. However around a month ago I went to purchase a scooter for my son and the scooter I saw was priced as £35. I thought fantastic price, and went to pay for it. Then I was told the that isn?t the price for the scooter. I said well that?s what it?s being advertised as so you need to honour the price as that is false advertisement. The lady who claimed to be the manager was very rude, ghetto and argumentative. Snapping her fingers as she screamed I?m not selling it for that price. I called customer services and they said she should honour the price but that there is nothing they can do if she won?t do it. I?m giving Halfords a 4 star because other than that incident I?ve never had an issue with them and all their staff except this rude lady are lovely ,professional and respectful. I even got a parking ticket because I was in the car park on the phone to customer service for such a long time which I will try and contest. The lady her name is Kyra. She needs re training in customer service. She an extremely rude woman.
July 2023 by Nur La grande
Tbh really lovely people every time
July 2023 by Cherylann Cameron
Thank you, Michael and Alexia, for helping me today . Your patience and knowledge are greatly appreciated .
July 2023 by Cristiano Luís
Really good staff, and pet friendly.Also it seems like they love spiders! ?
June 2023 by Kinga Pajek
You can buy everything you need for a car. Helpful and kind service
June 2023 by Lorain Laffan
Dave and his colleagues were very helpful. I had to wait awhile which I was happy to do as I just turned up hoping they could do an air conditioner check/ top up which they did and I went home cooler than arrival - thank you !
