January 2024 by Suraya Brooks
Very quick when ordering via the
December 2023 by J S
Update: The manager of this store promised a refund in full after messing the order up via just eat. Just eat have just given me a small amount of credit. I've been a long time customer here but I will no longer be using this one. Rude and dismissive attitude by management. Will honestly never use again.Placed an order on just eat this evening. Called up the store to ask for no leg for the one piece the meal comes with. They said yes that's fine we'll make sure no legs. Get the order to find a leg... Called up the store spoke with somebody who hung up on me after asking me to hold on for a moment... Called back again had a quick chat only to be hung up on again... While this is going on I've seen that I've been sent the wrong burger as well. When I finally did talk to somebody they just tried to blame just eat when it was nothing to do with them. Staff at this branch clearly do not care and told me to call just eat. Absolutely awful service.
December 2023 by Alex Carnegie
Inedibly salty, disgusting food. I have never had KFC this bad before. I will never order from them again. Absolutely horrible.
December 2023 by Sheldon ?Mobie? Lewis
I can't even rate the food because I didn't even get to taste it. Honestly the world service ever, I had no idea why the management was talking down to me the way he was and I just thought I worked too hard for my money to be spending it here where I wasn't being served properly or being appreciated so I left.
December 2023 by Idunnapoo Inmypants
Ghost KFC, which might function for Just Eat but usually has some issue in person (e.g. "we have no chicken"/ "you have to order on the machine and pay cash at til 2 today"). Waits are always so long it's best to drive on to West Wickham, even though it's 15 minutes each way to get there.
November 2023 by Tereza Haughton
They refused to swap a drink from the mechanic to a can even though I explain I have lots of bags they even picked up food from the floor and gave to customs and I tried to stop them they started being disrespectful. Never eat here
October 2023 by Rianne Reeva
Worst customer service I have ever experienced. They forgot half the order through just eat. I called directly to offer to pick it up and she said she don?t know about that. I said what are you talking about, you guys forgot the stuff? She went off saying if I don?t like it there?s other chicken shops on the road. Save yourself the trouble.
October 2023 by Jason Martin
Had to wait 29mins for food which was ridiculously long. The delivery drivers turn up and get priority. Won't be returning to this KFC in a hurry.
October 2023 by Sam Reiss
It would had been quicker going to tescos, buying and cooking a chicken roast dinner .. and then it would of been hot! .. 2 hours for a just eat delivery is shameful, and when notified ?on its way? a 3 minute drive took 15minutes ? no idea how you are still open and
October 2023 by tmj128
Wait time is at least 25 minutes even when empty and staff will refuse to help anyone that isn?t an Uber driver. They will tag your order as ready the second it comes through to fudge their metrics on speed.
October 2023 by Grant Holland
Always have good service, as always good food
October 2023 by A. Marques
Place order via internet!! Paid extra for delivery ! 1h and still no food !!!
October 2023 by Bartosz Kruszewski
Place like that deserves sanitaizer next to screens ?
September 2023 by Tomasz Tomczyk
Whenever the older lady is in as the manager, things seem to grind to a halt. What?s the point of checking in for a pick up order 15min in advance if they don?t prepare anything until you show up?
September 2023 by dragonhyde
Unfortunately, the staff here do not understand the meaning of fast food. Whether that be collection or worse yet should you dare to brave the always delayed delivery options.
