October 2020 by A Mac
my experience with staff has been good. Has a decent selection of trainers (not the biggest but they're ok).\\nGot a discount on a pair of vans after I pointed out that they were cheaper on the office website, so always double check before shopping on the high street.
October 2020 by Raphael Millin
Good selection of shoes. Bought some nice converse all stars. Staff were helpful
October 2020 by Jenny Francis
Need to change your openings times on website because people who finish work at 5pm everyday can not collect the items they order online. the store closes at 5pm. Wasted travel money as this is the nearest store from my work. Gonna have to come lose hours from work because of coming to store before 5pm.
October 2020 by Nour Agha
I was buying shoes last week and had my disabled son with me. The manager was really rude to me as she humiliated us. She also raised her voice to me and wasn?t helpful. My son got nervous and cried because of her voice and ugly behaviour. Very unfriendly staff and poor customer service as well
October 2020 by Agnese A
Online says, store opens at 10, went there and it was still closed, waited 20 minutes, still closed, so disappointed, wasted my time
October 2020 by elle
Love shopping here, helpfull staff
October 2020 by mustafa haloum
It's a really uwafl trail, rude staff, an untrained store manager and rude as well. I am really disappointed by your customer service. Very poor customer service,
May 2018 by Ramon Gutierrez
Friendly and helpful staff
May 2018 by Ferrero Beaty
Very unfriendly staff
March 2018 by ????????Ñ? ???????
Awful customer service!Went in my with my wife today, all the customer services standing at the till an chating. My wife went to them to ask for a size that she required . One of the customer service girls became very rude and start pointing with the finger saying the she got the attitude. When my wife said that she only asked for the size , that girl replied that she didn't and that she needs to be polite when she talks to her....
All that time a shop manager was standing next to the till and smileing!!!
Wheb I got involved and said that it they job to serve the customers and that I will write a complain they refused to give me any contact information or they names, and the shop manager jast turned her back around and walked away ! Saying go on the website. ..Don't get me wrong I was working in the retail for 5 years and never seen such thing!
April 2016 by Co Paculea
Very rude store manager (Croydon High Street Office Store 1pm today 10/04/2016) I just left the shop, I was to ask about my new converse trainers wich it cause pain on my left foot, bought 2weeks ago. She answered very inpolite, a rude response, raising her voice to me