November 2023 by B K
Racist women at the counter, I find this a lot with other Asian ladies working for RM, not my first experience. I have witnessed her being very lovely and smiley to other white English customers, but has been giving me the attitude for decades! Tried going to Addiscombe?s post office, same attitude.
November 2023 by anja brinkbaek
Well it's local and that's nice, however the lady seems to take a lot of breaks and the post office bit is often closed in the middle of the day
October 2023 by MLGHairPlug
Lovely post office with very helpful and friendly lady at the counter. Never really encounter a long queue.
October 2023 by DIS TIME
The lady there is very friendly and she's always willing to assist if there's any problem, because of that I always go to the same post office.?
October 2023 by Jey Priya
Friendly staff ,very nice serviceEasy to access and fast serviceMy post office
September 2023 by Aaron Christopher (YoungMoneyCrew)
Staff are always attentive and polite to customers. I have sent many parcels from this particular branch (both domestically and internationally) and I have never had any issues. I have also withdrawn cash from the branch on multiple occasions also without issue. Any negative reviews listed here I believe are due to customers NOT properly reading the CLEAR signage that appears within the branch regarding the lunch breaks of staff members and parcel sending/receiving "cut-off" periods. Despite witnessing several incidents with angry customers, I have never seen the staff act unprofessionally. Finally, for me personally, Morland Road Post Office performs its duties professionally, courteously and within the high standards expected of the Royal Mail brand. I am a very regular user of this branch and I would expect my opinion to hold weight.
June 2023 by Hayley Littlewood
I hate using this Post Office the woman at the counter is abrupt and rude.I needed to take a ASOS return was next in the queue and the only person left in the shop.She refused and said she was going to lunch and I had to go back at 2pm. It wouldn?t have hurt her to just scan the parcel in, I just couldn?t believe it!That?s the sort of customer service you get with them.Avoid if possible!!
June 2023 by Katie Agius
Apparently it?s closed 1-2pm? the man was standing in the open doors at 1.45pm and told me I had to wait.. so I went to the Addiscombe post office instead!
May 2023 by Martin Smith
If you want to use the post office counter, don't visit between 1pm and 2pm as this is when the only member of staff who can do the post office stuff takes her lunch break. At other times, the queue is a lot shorter than the main Co-op post office in Addiscombe though
April 2023 by Sue Foster
I use this Post Office because it's convenient. The woman at the counter is not always clear in that she wants you to put your item on the scales but I know the procedure now. She's never particularly talkative or even really acknowledges customers but it's local, my post gets there and she may not acknowledge my existence buy I always say thank you to her ?
March 2023 by Alisha T
Very poor service. I posted my important documents only to later on realise she did not ask me if I wanted my documents returned. Very frustrated as they are probably lost now as I am not able to track it. Get someone who knows what they are doing.
February 2023 by Dan
The lady that works there needs to be fired.Regularly does not turn up and avoids all type of post office work.
January 2023 by Sathiskumar Ponnusamy
Oo God.. this is the worst post office I've seen in my life.the lady in the post office is behaving so bad at children's who came to postoffice.and also she seems to be a racist. I came to know that too. Pls don't come to use this post office.
January 2023 by Chris Leach
Post office counter not open at 1pm - they should change the opening hours to make that clear!
January 2023 by J_coldest
The lady clerk is the epitome of misery and embodiment of hostility and rudeness. She needs to attend a finishing school of hospitality, good customer service and lessons on how to exercise her jaw and lips into the shape of a smile. She appears irritated to speak, so this obviously the wrong profession. Royal mail, this woman is giving the postal service a poor reputation. Help!!!!!
