March 2024 by Bruce Woodford
For the second time i was totally looked after by a man called Ray, im sure the rest of the staff are grt but twice ive been in abit of a fix (no pun intended!) and just enjoyed the best customer service possible, no exageration , for real. Cheers ?
March 2024 by Sabrina Carta
Quick service from staff but could be more friendly in their communication.
December 2023 by Rukh ?Rook? Rahman
The manager Jayde and her staff are amazing. They are friendly and help you out as much as they can. From finding alternatives to sourcing stuff from nearby. They know you sometime want to be in and out real fast, and make sure that happens so fast. And they cool and chill bunch of people :-)
December 2023 by Derek Pearce
Friendly staff and had what I needed
December 2023 by Nathaniel Wong
Best DIY shop I?ve ever been. The staff saw me carrying some bulky stuff and ran to open the door for me voluntarily. Once inside, the return process was fast and easy. Both Milan and the shop manager Shane was a pleasure to deal with, friendly, cheerful and most approachable. I am most impressed!!!!! Well done everyone.
December 2023 by Tracy Jordan
I was served in your store by tia, who pointed out your black Friday deals. She was very good. Great customer service to even get me to purchase some other items. Great asset to your company. Will come again
November 2023 by F R
A most convenient DIY store specialising in Hardware and equipment. I was very surprised by the rapid service whilst using the app to order. The staff were superlatively great as well.
September 2023 by Shan B
Amazing hardware store. I Used the click&collect service and it was smooth and easy.Customer service could use a bit of improvement though.Employee: is this yours?Me: I believe soEmployee: here???. (Then he?s gone I didn?t even get the chance to say ?thank you?)Also, There was no checking to confirm it was mine.
August 2023 by Brian Wilson
Obstructive and unhelpful staff member. Went in with the product code of the item I wanted and asked for it. Was rudely directed to use the tablet to place my order. Every other Screwfix I have been into nationwide has happily taken my order at the counter. Toolstation across the carpark were certainly more than happy to do so. I wasn't the only one making the trip across the carpark either!
August 2023 by Bradley Elliott
Lad at the front desk helped me out finding the part I needed recommended what to search on the tablet and offered some advice really appreciated, all fit nicely when I got home
June 2023 by Janet Stringer
Didn?t have what was on their website
June 2023 by Riaz Ali
came here to buy a sealant gun, only 1 staff serving, I left after 10mins queuing, went straight across the carpark to screwfix and got the gun and came out within a minute literally!
February 2023 by Jay Mahomed
Staff are rubbish. Absolutely no knowledge. Managers are stiff bodies. Overall a rubbish experienceOn the plus side Screwfix is a good company it?s a shame their staff are really rubbish
February 2023 by Gavin Jones
I went in to my local Screwfix branch (Croydon - Purley Way) to measure up a replacement syphon for a toilet cistern. I was served by Jennifer who was extra-helpful - bringing me different ones to look at so I could compare against the old one I had with me.It was really nice to be looked after like that, for a trivial, £20 purchase. Very pleased and I hope her management let her know what a great job she's doing.
February 2023 by Barry A.E.Electrical
Busy this morning bye got served fairly quickly and picked up my bits.Good polite service ?
