March 2024 by woolovely
Miss Pratiksha Patell is such an angel!! She drove down from Wales (4 hour drive!) to give my family and I vaccinations so we can travel for Umrah. We were in such a bind driving around london, it was sunday so nowhere was open and we just happened to call Shivas Pharmacy. Thank you so much, we'll be recommending this pharmacy to friends and family in the area. ??
March 2024 by Tony Flint
Excellent service , Patricia was very professional and offered great advice .Well done
March 2024 by Kenneth Cox
Very good experience and had ear wax removed from the person Mr Patel. Had great service and amazing job.
March 2024 by Jo Harrington
Today I have had my first ever travel vaccinations and I am posting my first ever Google review in praise of the efficiency and politeness of the staff at Shivas Pharmacy. I rang the pharmacy today to ask about availability for vaccinations for travelling to Cairo. They had the correct vaccination in stock and offered that they could attend to my needs before they closed this evening. Soon after I arrived and completed a preliminary information form, I was shown into their clean warm consultation room for a private conversation which included a clear explanation of the vaccinations I was about to have (their recommendations being exactly in line with the NHS website advice I had previously read). The 'jabs' were delivered painlessly, and an email was immediately sent to me to confirm all the vaccine details, which I can now forward to my GP surgery to add to my medical records. Having arrived at 5pm without an appointment, I was impressed to find myself 'in and out' in less than half an hour, and I could not have asked for a more courteous and professional service. Thank you Shivas Pharmacy staff!
February 2024 by Jane Campbell
Exceptional travel vaccination service - advised by very friendly and professional pharmacist, and looked after every step of the way. From phoning to enquire to completing my course of vaccines I was done within an hour. Couldn?t recommend highly enough.
February 2024 by Naomi K
I went to Shivas Pharmacy for a travel vaccine and the service was really friendly, helpful and efficient.
January 2024 by IK58
Shivas travel vaccination service was five star, fitted my husband and I last minute ahead of our travel, prateeksha was personable and bent over backwards to ensure we were protected. Couldn't recommend them more! Will be coming back!
January 2024 by Lijo Thomas
I recently (06/01/24)had a fantastic experience with the pharmacist (Srilankan Lady)at shivas, Their service was exceptional, marked by a perfect blend of professionalism and kindness. The pharmacist was not only highly knowledgeable but also took the time to explain my medications in a clear and understandable manner. Their genuine concern for my well-being and willingness to answer my questions made me feel valued as a customer. I appreciate the outstanding service and am grateful for the positive impact they've had on my healthcare experience. Highly recommended!???
December 2023 by Smruti Jeyanandhan
Great travel clinic. We rang ahead to enquire re availability and had great service on the phone and in person too. Very kind and considerate of our young children as well.
December 2023 by Lily Mensah
I have been coming here for my travel vaccinations and malaria tablets for three years. I have recommended this pharmacy to my family and friends. They are so informative and friendly. They take their time to make sure you understand what you need and don't need.
November 2023 by Shamsiya Shams
Very professional one!
September 2023 by sham thaya
I had my daughters ears pierced here? at the beginning I was very anxious but they made sure to give me the right information and the gentleman who pierced her ears did a great job. Thank you!
August 2023 by Priya G
I had a disheartening customer service experience today when I visited shivas pharmacy to take a visa photo. The lady attending to customers displayed a rude demeanor and seemed disinterested in providing assistance. Despite said I have 6 photos to edit and print, she made me wait for more than half an hour without giving a clear time frame.When I inquired about the wait time, she responded with indifference and a lack of professionalism, using slang language that made communication difficult. After enduring the long wait, I asked if I should try elsewhere, and only then did another colleague intervene, promising to handle the matter in a few seconds.To my dismay, the lady started speaking negatively about customers, specifically targeting British mentality. Her behavior lacked any signs of customer service - no smile, no politeness, and no apologies. It was shocking that the management had hired someone who lacked the necessary frontline manners to handle customer interactions with kindness and calmness.The situation was particularly concerning, many patients seeking medication from the pharmacy. Her attitude could be distressing to individuals already dealing with health concerns.I tried to reason with her politely, but she remained harsh, and her language was unacceptable. She even mentioned that she didn't care if the management fired her, indicating a complete disregard for her job and its responsibilities.My day was ruined by this disappointing encounter, and I contemplated leaving without getting the photo, but I had no other option due to time constraints for my visa application.The customer service I received at this pharmacy was exceptionally poor. The employee's behavior was disrespectful, and her lack of professionalism and empathy left me with a negative impression. I will never return to this place again and would strongly caution others against seeking services from such an establishment.
July 2023 by Kim Mauri
Used the travel clinic. Easy to book online. Very nice, professional lady advised on jabs to have and administered them. Would definitely come here again and highly recommend.
July 2023 by Giani Pavel
I cleaned my ears recently at Shiva pfarmacy and I've been received best service in the area, really happy with the result. Highly recommend the ear wax cleaning service, very professional
