May 2023 by M Foster
Good experience. Well mannered staff. Helpful
October 2022 by Mohin
Disappointed.!!!!!rude people.
July 2022 by Marian Brooks
Well managed space and cool tellers! Had a great experience.
July 2022 by Saba Ali
Well, a lady has no understanding in customer's concern when it come due deaf communication and have kind ask if could write down to made Me understand but she didn't carry on talk without write downon that day Monday I wasn't happy with thier oh well...
May 2022 by Ali EL-Husseini
On the 3rd of may I experienced discrimination by a TSB worker called Sharron.I am a new customer and I came into branch to withdraw money for my rent and food shopping. As my PIN number never arrived I had 2 forms of ID and my banking card on hand.She then said I can only get £300 as I don?t have my PIN number and then when I requested to get more money she starting asking me weird questions and starting doubting where my money had come from which I explained to Sharon where I got the money.I was wearing a tracksuit and I came with my friend and we was both wearing tracksuits. Then she mentions that she has to double check with the manager as she has to do a fraud check on the payment and she was speaking with a rude tone and I felt that she was targeting me.I have witnessed Sharon serve other customers weigh respect but I?m not sure why she felt the need to talk to me in a rude manner.I felt distressed, upset and discriminated by Sharon and she has caused me so much inconvenience and hassle for no reason. I wish to escalate this further.ThanksAli
November 2021 by Robert Mackay
TSB is preventing customers from spending their own money on cryptocurrencys now. This is a very bad and greedy practice to tell customers what they should and shouldn?t spend money on which they?ve worked for.
July 2021 by sri Suman
Good customer service
July 2021 by Daniel Clay
Incompetent. Please Croydon, employ staff who understand what is needed to set up account. Website and phone centre say one thing. You say another. Taking my money elsewhere.
July 2021 by Abs
I would not recommend this branch very poor customer services. Its same they work with there own system as different than other branches and staff very rude .
September 2020 by Stu Dixon
I've had a horrible experience with TSB. Customer services misinformed me by phone and told me a branch could help with my issue. The branch weren't able to help even after calling HO for advice and I've lost 2.5 hours and £6.50 in travel costs.They have been consistently awful over the last year's I've been with them.DO NOT use this bank, save yourself the misery of their incompetence.
July 2019 by Tatyana Dimitrova
Horrible!
July 2019 by Rasma Kabagambe
Nicole was very helpful and keen on dealing with my request, which took quiet a bit of her time. Generally staff seemed very welcoming.
May 2019 by Theodore Brown DJ
I was seen by Julie Edwards in the 20th May 2019. She is an excellent worker. Very caring, patient, understanding and kind. I felt so comfortable speaking to her. She made me relax and she has so much knowledge about her job. She should be employee of the month or something. But her hard work and humility should be recognised. Not sure if you will see this Julie but thank you.
May 2019 by red day
Terrible bank and awful branch with rude staff who will only quote you rules and regulations. Avoided this bank and avoide this branch at all costs.
February 2019 by Abdirahim Mahamad
helped me excellent
