March 2024 by Margaret Kembrey
Medication ordered yesterday - 19 March. Arrived this morning - 20 March.You can`t ask for better than that!
December 2022 by paul w
Hasn't even despatched order from 7th of December. Says unfulfilled. No one answers phone or responds to emails
June 2022 by Carol McFarlane
Used them for 3 years now and faultless fast service Drugs arrived in 48 hours
January 2022 by L Andrews
Took my order, never delivered and don't answer the phone or emails.
November 2021 by peggy sheehan
Fast delivery very good price very helpful customer service. I would highly recommend this company for all pet products. I feel confident shopping with them.
October 2021 by Charlotte Dyer
Excellent customer service, upgraded my dog's medication delivery at no extra fee when I called to ask if there was anything I could do to speed it up. Very competitive prices too.
September 2021 by Jennifer
Excellent company, very helpful and knowledgeable staff. I had an issue with my dog's prescription for his flea medication and spoke to a lovely lady on the phone who talked me through what I needed to do and how to place my order online. Very competitive with other online pharmacies. Would highly recommend.
June 2021 by Frankie Hughes
Very happy!! Bought 12 months of Advocate for each of my 7 dogs with a prescription from my vets, worked out so much cheaper than our vets and saved me around £600 on the year!! Great service and super fast delivery! Highly recommend and will most definitely be ordering again in the future!! Thank you :)
March 2021 by Star Speller
Awful, terrible and atrocious!!! I waited 3 weeks for 6 pipettes of cat flea treatment and only 3 pipettes arrived. I then had to wait 6 days for a refund. I would never use these people again and I will stick to Pet drugs online who are superb and send items within 3 days. Don't use!!!
March 2021 by Woz
A very easy to use online service. Online chat was very responsive (and informative), and made my mind up to use them.The shopping/ordering system is very straightforward with prices that were the best I could find.My order sat for a few days with a tag of ?unfulfilled? and I don?t know why, and then I got an email saying my order was on its way. Here next day.Very positive experience, and one I will happily use next time.Well done, keep it up.
March 2021 by Jacqueline Hughes
I always judge a company by the way they deal with things when something goes wrong and this company is right up there with the best. I ordered some flee treatment for my dog and, although I got a confirmation email, was surprised that the order had not been sent after a week. I contacted them and, within hours, had a reply informing me that they had a glitch with their IT system and promised to deal with it immediately, which they did, and I got my delivery exactly when they told me I would. Other companies should learn from this fine example. Will have no hesitation in using them again.
March 2021 by Joanne Woolacott
First time of using this site for a prescription for my pet. Easy to upload and place order. Communication excellent and the goods arrived quicker than said and were packaged well. Would definitely use again.
March 2021 by Elliot Robinson
After doing my research, I'm so disappointed in this company. Ordered my product 27th Nov and now 8th Dec and no sign.Spoke to someone online last week and they said it was dispatched then the next day an notification saying it was dispatched...cant be trusted based on that, in today's competive world customer service needs to be perfect.Use at your own risk.Never again!
March 2021 by James
Used them for the first time this week which was in hindsight a bit silly as my package got held up by Christmas post. I called up though and they explained and it arrived the next morning anyway. I think next time I'll go for the tracked option for peace of mind.
March 2021 by Michal ?ervenka
On September 15, 2020, I bought the goods for £ 291. Order # 9611VS. Payment has been made, goods have not been delivered yet. Nobody responds to emails .... Shame !!!!!Transaction for the value of: GBP 291.61Description: PurchaseFrom: VETSCRIPTIONS LIMITEDMerchant's cart ID:Authorisation Date/Time: 15/Sep/2020 16:25:14WorldPay's transaction ID: c14655776063585.1
