February 2023 by Danny Moss
Customer service very bad they let you spend £100s you ask them to use there toilet they say they are not working even know they have 2 both of them not working? Really.Update 24.1.2023.Went on there Fobt Machine put a £1 coin in Machine it froze so I called the male member of staff behind the counter he came over he said its been working fine all day he said give a few minutes which I did but it was still not working. So asked him to refund my £1 which he refused he said I have to wait till his colleague comes back I asked how long he said he doesn't know how long she be.So I said give my £1 when the woman comes back she can sort it out. He said no which makes no sense they are happy to let customers lose there money but when there's a problem they are totally useless and unhelpful.No wonder these Betting Shops are slowly dieing of death there Fruit Machines are extremely rigged you rarely see people win on them anymore.Also they rarely do any Promotions anymore despite taking loads of money.Manager Tracy IS unhelpful and unfriendly with customers.
July 2021 by Richard Murton
Friendly service
September 2020 by David Stannard
Avoid this place when u win u wait about 15 minutes for safe to open sometimes longer when they pay you they never have many 20 pound notes even know people always putting them in there Fobts Strange that is Staff are hit and miss some are nice some are very moody especially the WOMEN staff they clearly love there job there