January 2024 by Lisha Jordan
The way this pizzahut has gone downhill is unreal and i wont be spending my money here again!The service was terrible and the manager was even worst. After ordering online and arranging to COLLECT myself, when i arrived they forgot one item so i had to wait an extended. Even though the colleague owned up and said the forgot, the manager then told HER OFF for being honest with me as a customer with me there - UNREALMy pizza was not fully cooked ! When i asked for a compensation, he was irritated and said this is all i can give. This place was NEVER like this before... New management PLEASE!
December 2023 by Syed Raheem erp
Rude behaviour they don't no how to talk worst service late you have to wait at least 30
December 2023 by Gary Inch
Second visit, 13th Dec.Visited the Pizza Hut, ordered my food, the staff made me aware there was a deal in and saved me £4 on the order.Improving service so upgraded to verall 3 from 2.1s orderOrdered a pizza and food, was told it would be 15 mins, went back they had forgotten to cook my food. Had to wait another 20 minutes
December 2023 by R S
Extremely rude and poor customer service, our order was 45 mins late and the person on the phone didn?t provide any compensation or refund. Instead offered to cancel our order. Will submit formal
December 2023 by kamaldeep kaur
Very bad costume service miss Ann sad can you hold the line 1 minutes I can take your order she put me five minutes on hold and come back to me you still need to order I say yes she is so rude staff do not know how to speak with
October 2023 by Serdar Keklik
I just ordered a large pizza and 2 sides nachos and wedges with cheeses wedges were not cooked enoughI didn?t enjoy them at all and nachos wasn?t crunchy at all it was soft, pizza was
September 2023 by Sam Chilvers
There was missing items from our order, the delivery driver refused to go and get them. Tried to call the store but no one was answering the phone, when we finally do get though the man that answered the phone was very unhelpful and rude. He kept telling us our order isn?t in the system ( how did the food get to me then) was not interested it listening at all. When asked his name he stalled then finally gave a fake name.
August 2023 by Kim Tucker
Do not order disgusting service, waited nearly 2hrs for pizza then told we can't cancel but you can't if order has been processed, rude staffUmar the driver was lovely so helpful....
August 2023 by Sanjiwan Sharma
Pizza quality is very poor.. Food arrived 2 hours after ordering then it was cold. Not ever again ?
July 2023 by Jinx
Was served by a lass named Lauren and a lass named Chrystal. Both sweet as pie and gave my autistic friend a sticker which made him happy. Greatly appreciative of these two members of staff.
April 2023 by pradeep dhull
Today Oder one pizza but Delivered wrong address and deduction in account
April 2023 by Sal Mahmood
Do not go to this Pizza Hut as they are not willing to change their gloves for vegetarian Pizzas. I called and spoke to the worker and asked if the Pizzas were made with different gloves for the veg option to avoid contamination but they refused to change gloves because they are ?too busy? and ?for one large pizza? they do not but if you order 10 Pizzas they will change their gloves. Clearly very unprofessional customers come second. Extremely annoyed to see a renowned franchise unable to change disposal gloves because one pizza is not worth the change.
February 2023 by Murad Botan
Had best pizza from FarhadDefinitely recommend to everyone
January 2023 by Bridget Sarah
Always a pleasure ordering pizza from Pizza Hut, sometimes I do delivery, and sometimes I now collect it as its easier if i'm out late. Staff are always friendly and brilliant
December 2022 by MP
Worst customer service. Other branches are much better. This branch is a disgrace to the chain. Close the branch and sit at home.