November 2023 by Adufe Afeez
The staffs there are fantastic, lovely costumer services all the time.
October 2023 by Kwame Takyi
The post office ladies at the post are amazing, their smiles, courtesy and customer service are second to non. They are the reason why I always go there. Keep up the good work ladies.Kwame
October 2023 by Joao Pedro Costa
Lovely customer service at this post office. I have used it many times and the staff are consistently friendly and helpful every time. Thank you ?
September 2023 by Keira Ke
Sending letters and packages here today, got great service, service staff had great smiles, I will want to mail here again in the future.
September 2023 by Prapti Roy
Best ever service and such polite customer service. She had so much patience with us while we packed everything. Will recommend!
August 2023 by ricardodlm
Extremely polite and helpful staff.I note criticism of slow service, but I?m a regular user of this post office and this is not always the case from my experience. I have just left the post office on a quite busy Saturday morning and I was served in just a few minutes.
August 2023 by BKW
Badly run post office.· Only 1 cashier, who is slow and spends too much time having idle chatter with some customers rather than quickly sorting their request.· Queue always out the door, you'll be standing there for 30 mins and sometimes up to an hour when the queue is down the street.· This post office doesn't follow Post Office website guidelines for proof of address or ID. You'll be sent on a wild goose chase when any other post office would accept the various ID given.· Strange closing times for a post office on a working day, seems they aren't consistent.
August 2023 by Phat Vi
Staff are super friendly and always offer a great service. Specially Pearl who is always a delight when I visit.
July 2023 by J Ray
Excellent little post office.I use it all the time.lovely staff,very professional and always smiley.First class.
July 2023 by ToritsejuDoesIt
Linda Helped me with a last minute recorded delivery at 5pm, so grateful!
July 2023 by Angie Lockwood
Absolutely appalling service.Got a rebate from my Gas and needed to do this at PO. Took what I thought was adequate ID, for example: photo ID, the actual letter with my name on and other stuff. Only to be told she would it because I didn?t have a utility bill. Most of us are now paperless and have apps instead. I explained this but Nope she still wouldn?t do it.Wouldn?t mind but I?ve been taking my baking in there for 2yrs and the women always chats to me. So don?t get why she didn?t do it????From now on I will be avoiding this post office!!!
July 2023 by Bradley Hall
If you want the worst customer service possible from a post office then this is the place for you! Firstly, you queue for a minimum of 20 minutes because they refuse to have more than 1 member of staff working at any time. Next, the member of staff refused to give me my parcel as she wouldn't accept that Brad Hall is an abbreviation of Bradley Hall. I had the missed deliver slip, proof of ID and proof of address but this wasn't enough to prove that Brad Hall and Bradley Hall are the same person. I'm dumbfounded at the level of stupidity shown here!!Update: The staff member who refused to give me my parcel said my parcel will be sent out for redelivery. Instead, she has sent it back to the sender.... Nice one for that!! The incompetency across the whole situation is mind-blowing!
July 2023 by Mollie Cole
Unfortunately always a long queue and only one staff member and lack of communication about which queue to get into for which purpose. Came to fill a DBS form and they said the ?computer said no? - but the Deptford post office could fulfil the request just 20 minutes later. A very frustrating, understaffed and badly run place. I saw a very elderly lady queue once and receive no care and help, and once she got to the counter they said they couldn?t even help her but were quite abrupt and uncaring about her clear confusion and discomfort. The lady in the counter is very friendly however, I must point that out.
July 2023 by Aly Emam
Very helpful and sweet lady at the counter, definitely made my first encounter with the post office wonderful and smooth :)
July 2023 by Philippa Mein Smith
Superb service from a delightful, polished, professional employee who radiates warmth and kindness. An ambassador for Britain and Surrey Quays! Thank you ?
