December 2023 by Scarlet Light
I?d pop in once in a while when I need to do Evri parcels, and every year I come back it?s still a horror! The older mature staff have an attitude and are rude, all the parcels are left on the floor and kicked about. My parcel was actually opened and it took forever for them to find it. Absolutely no organisation at all. Staff need retraining and the parcel areas need a new system put in place
December 2023 by Law Lavender
As a local customer who has been going Tesco is Cutty Sark for years and got ro know staffs.I'm extremely disappointed by the new manger who is very unprofessional and rude. She shouting cross the shop floor to the staff not using the headset and disturbing the customers. Swearing and shouting the customers too.
November 2023 by eve
I?ve seen a few other reviews from people who?ve been baselessly accused of shoplifting at this Tesco - it?s happened to me too, twice. Once when I was 15 and once when I was 24. It?s weird. When I was 15 it was the security guard, who usually would joke around with me. When I was 24 it was the Asian woman, who at other times has been really lovely. Maybe they get a lot of shoplifters. The staff in general are nice in my experience??.
November 2023 by Emily .F.P
I've been very unwell the past few days, and my lovely partner went to the shop to get me some soup for dinner.He called me once or twice, me missing it because I had my phone on silent. When I called back (only missing his call by a minute) he just wanted to know if I wanted some nice bread with my soup.As he is asking me this, some person in the background starts accusing him of shop lifting... At first, I thought they were talking to someone else, she sounded very aggressive, telling him to turn out his pockets.He said to her that she could search him if she wanted, which is when she backed off. Hopefully, feeling like a fool.Me and my partner are honest people, and he was extreamly angered by this event, due to a large number of security people staring at him while he left the shop, trying to intimidate him, for no good reason.He also said that Tesco doesn't print any recites at the self checkout, so they could have tried again to accuse him.If someone from management can look at the CCTV at 20:23 on the 31st of October, (I assume by the bread isle) and hold a meeting with everyone on shift at that time, to re-educate staff about shoplifting, I think that would be appropriate.Also, you charge enough, replenish till role, please...I've been in this shop a few times, and all I have to say is, go to the Sainsbury's over the road. A lot more friendly.
November 2023 by Matt
Was OK, found what we needed, Perhaps was the timing but number of shelves being restocked in the middle of the day made navigating slow in an already small place that was quite busy.
October 2023 by md shaijee
The worst Tesco I have ever visited. I work in Greenwich University and came to this store 4 weeks in a row to buy a Costa coffee with my meal deal. I have to say I?m so disappointed that neither of those days of my visit did I ever saw this Costa machine works. If asked, staff would reply with ignorance that they have no idea what?s going on with this machine. I seek to get management attention on this issue.
October 2023 by Silvia Rinaldi
The staff here is the rudest I have come across, and I have worked in retail for years.I just recently visited, and I waited staring at the clerk for minutes who was scrolling through her phone and had already noticed me, but had no intention to serve me. I enquired about Evri shipping, and she brushed me off with just a couple words before coming back to scrolling her phone. I had to kindly ask her to repeat what she just said as I could not understand , and she mumbled something before dismissing me and continuing to scroll.All of this while there were clients in line, and nobody attending them at the till. Not to mention that the shop is extremely unkempt and messy.Not a great experience overall. The staff should be trained better for sure to deal with clients.
October 2023 by Will Hollins
10 minute wait to refund an item. Staff don't seem to know what they're doing.
September 2023 by Kristiqn Jelqzkov
In lunch time they hide the big redbull so people dont grab it with the meal deal thats new low
August 2023 by junxxk
Always clean and with working AC and always restocked.
August 2023 by Ali Raheem
One of the cashiers is very rude today. Not wanting to serve people. I've also written to management about her.
June 2023 by H F
If you collect a parcel from here, make sure it isn't a fragile one! As you can see from the photo they are simply strewn across the floor behind the tills.When I arrived to collect my parcel, the staff member proceeded to actually kick parcels out of the way to get to her till. She then got annoyed at me for not knowing the exact size / shape of my parcel, as it meant she had to search through and find it (otherwise known as her job). At least the service was quick.
June 2023 by Oscar Booker
shop shut at 22:45 despite being open until 23:00, wasted journey.
June 2023 by Fizy Osmet
Very convenient. Good prices and great products
May 2023 by Bran Barry
It is on the main road at cutty sark station. The prices are good and the staff is coordinating. I buy my daily food from there.