March 2024 by Maria Dias
I have never felt so welcome in a store before this JD is one of the best store when comes to greeting the customers especially one of the staff called Yasmin she helped me around the store and was very welcoming unlike the another staff members who was just talking to each other and not pay attention to the customers.
February 2024 by Rayla Rayla
Tried ringing on Saturday evening before close. No answer. Pathetic
February 2024 by bal i
They had some decent bargains..
February 2024 by peter bradley
I bought a pare of boots here two days ago .. staff very friendly and knowledgeable.. I?m giving two stars because the shop was so cold and I could see people walking away due to that and some of the staff were shivering .. whilst there is no legal directive the U.K. government advice is minimum 16c and no maximum.. the temperature outside the shop was only 2c and it felt the shop was the same .. apart from the obvious inconvenience to customers I feel that the welfare of staff was not a priority.. you need to sort it.Nice new lined winter boots bought which were a very good discounted purchase for the current cold spell
January 2024 by Alex Grande
Fittingroom looks like stable!!!
December 2023 by Caponord
Why would one want to buy from here when the customer service is abysmal? It's not a shop for shoes but a purveyor of unwanted attitude. Staff needs soft skills badly.
December 2023 by Yvette Carey
Nice Store, Nice staff. I always feel at ease in there.
October 2023 by Shahnaz Momeana
Absolutely ridiculous workers need new training!!!Walked in and their work tablet was on the floor. Picked it up and tried notifying a member of staff, she didn't give a toss.My husband looked at the trainers and after finding a pair, looked to the the 2 staff members who were evidently ignoring all the customers. We had to basically stare them down and wave for their attention. Once we had it, he asked for the shoes in his size and the 2 workers started flirting/arguing saying "you get it" "noOoOo you get it!". Are we in a school playground? We got fed up of hearing them flirt so we just left and as we were leaving another customer got mad and yelled saying he'd already been waiting ages for a pair of shoes he's asked for. The workers 100% need retraining. We ended up going next door to Footlockers.
October 2023 by Tomasz Chaciolka
Hi people, very nice place many to choice and good quality of shoes ?, customer service 5 stars very nice and friendly persons regards
October 2023 by Fatma Al saeed
Bought shoes online! They dirty and there is no reply in email! Scammers
September 2023 by Enda Somers
Does exactly what it says on the tin. Nice shop, good variety and very helpful staff. Reasonable price.
September 2023 by dave pelton
A decent selection of sport and social wear at a fairly good price. Worth waiting for the sale items to get a good bargain.
August 2023 by Interstellar
Good range of products combined with decent offers. Although, the staff seem to require further training, as they can be quite preoccupied with chatting to colleagues and not interested in serving customers properly - the items I had purchased were tumbled in a messy way into a bag, not even cared to greet or acknowledge the customer's presence. The treatment is very different compared to other branches and not in a positive way.
August 2023 by Syed Bashar
Ordered online for collection, come back from holiday to collect my parcel as I received a message saying it?s here. The girl I asked goes go outside and find the confirmation email, as they had no network instore, come back spoke to a hijabi girl saying I have the confirmation. Instead of making me wait in a queue twice all the lady I spoke to the first time had to do was type in the order number. Which she did in the end anyway, late to work because of her. Absolute Poo service from her thumbs down.
May 2023 by george iacob
? Upon entering JD Sports, it's clear that the brand has cultivated an atmosphere that resonates with a youthful and energetic demographic. The impressive range of sportswear and trainers immediately catches your eye, setting the tone for an enticing shopping experience. However, a few cracks appear in the overall service quality, creating some friction in the customer journey.? Pros:? The selection of sportswear and trainers is top-notch, with an assortment of brands and styles catering to diverse tastes and needs. The clean and well-organized shop floor elevates the shopping experience, making it a pleasure to navigate and browse through the products.? The beats playing in the store enhance the ambience, setting a youthful and trendy vibe that aligns perfectly with the brand.? Cons:? The staff, sadly, do not exude the same energy as the environment. There's a palpable lack of enthusiasm, which might stem from disengagement or a lack of motivation.? The customer service is wanting and needs improvement. More interaction and engagement from the staff could significantly enhance the customer experience.? In summary, JD Sports does a fantastic job curating a hip and energetic shopping space. The wide selection of products and well-maintained environment are a testament to their attention to detail. Nevertheless, they need to address the critical area of staff engagement and customer service. A little more enthusiasm and proactiveness from the staff could make all the difference, turning a good shopping experience into a great one.