December 2023 by PITNAREE
Old lady staff was being super rude to me. I didn?t bring my physical student card here but i did show her my digital student card which I have to log-in anyway to show that to her. She kept asking about the date but it?s not on it, if I?m still not a student. I won?t be able to still log-in anyway. I understand if she is unable to give a discount but there is no need to be so angry, trying to make me embarrassed, and eventually I told her that I don?t need the discount anymore.
November 2023 by Sean Moroney
I am a regular visitor to Earl?s Court and find this store so handy and convenient. Whilst I was in there today, the way one of the senior staff members spoke to another was disgraceful in front of customers. The worker left a brush and pan by railing and she was spoke to very ignorantly to remove it.
October 2023 by gaetano eleonora
You find basically all what you need.Boots is an incredible store where I consistently find everything I need. The range of products is extensive, covering everything from beauty supplies and pharmaceuticals to snacks. The shopping experience is always pleasant, thanks in part to the courteous and helpful staff. For me, Boots has become a go-to destination for a wide array of daily needs. I highly recommend paying them a visit.
October 2023 by David Ford
Very run down store and staff look totaly demoralised
September 2023 by Amy D
the staff in this branch are always so friendly and helpful!
September 2023 by Glynn Lucas
I found the staff very helpful and friendly. Boots is and always been my favourite pharmacy.
September 2023 by Zahra Mohamad
My father recently went to purchase some OTC medication. Not sure what the name of the guy who served him however, he was very impolite and misled my old father with the price of the product and he ended up paying more than he should have as the worker prevented my father from viewing the contactless screen for payment. Really disappointed, but never surprising from a place like boots.
August 2023 by Ahmed Mohammadali
Very polite staff clean shop almost everything you need
June 2023 by Anna Marciniak
Very unhelpful pharmacist. He told me they had no medicine that could help me, (I asked about med popular in my country, even gave the english name and he said that they don't have it in THAT country and didn't offer anything else) ... meanwhile my husband found helpful med on the shelves!
June 2023 by Anna Allan
I would love the staff here to try and understand how powerless a person feels when they have a serious mental health condition that makes it difficult to manage day to day life especially when the medication necessary to manage the condition is so unhelpfully withheld. The staff barely look you in the eye when they speak and make you feel like a bad person or a problem for every gentle enquiry as to the status of the prescription. It amazes me that people who are technically working in an industry to help people can be so rude and unkind. Every month getting my prescription gets worse and worse. It is NEVER ready despite how many days I leave between it being sent and picking it up. Even when I ask how long it will take them to get it ready and offer to come back in that time they still don?t have it ready. Today I wasted three hours of my time going backwards and forwards to boots each time being given a different and incorrect time frame. This is frustrating at best and disastrous at worst for someone like me. ?Not all disabilities can be seen? is a very true statement and it would be nice if staff working at a pharmacy could bear that in mind.
May 2023 by Lisa G
Worst experience at Boots. Wanted to ask few things about medicine, after ages of wait, he wasn?t helpful at all - of 4 medicines i wanted he was aware and could show me only 1 and he didn?t even try to understand/ask what i am looking for.Will never be back, totally disappointed.
April 2023 by Ilona P
The staff is always lovely and they have great products. Is not the biggest Boots but really handy for people who live around. Always a pleasure shopping here!
April 2023 by E. B.
Qualified, great pharmacists!Never go next door to the Earls Court Chemist who are the exact opposite!
February 2023 by Lucy Todd
The queue was sooo long that I ended up just leaving my items behind. I recognise it was a Saturday but those unfortunate cashiers could have definitely used another pair of hands!
February 2023 by Ng Wei Xuan
Sarah was quick to help when there was an issue with my online order. Thank you, cheers!
