February 2024 by kelly J
The woman working at counter was very very RUDE. (She even said to me that she is the manager) I can?t believe it, I have never seen this kind of manager or Staff in Any other Oxfam shops.
February 2024 by Rama Lingam (Jey)
Choices are plenty. However a staff member named Fatma is not really friendly. Throws a plastic bag as if I am buying things for free.
February 2024 by Connie Slough
Staff are RUDE. Over heard them tell a customer to put something back for no reason. Not giving customers a chance to finishing paying before they are calling the next person. Ones walking around with earphones inShops over crowded and you can't move with a buggy or a wheel chair
November 2023 by Mannong Corr
So friendly and polite! Thank you so much for your hard work. And thank you for your honest and accessible prices, especially in a time like This! Thank you! :)
September 2023 by Jose F
They are supposed to have fixed prices on everything, which are displayed all around the shop, but when you get to the till they charge you more.
September 2023 by De Mo
The manager of this store is incredibly rude with awful customer service. It?s the second time I go to the till and they want to charge me more than their price. Poor customer service. If they are in a good mood they charge you the correct price, if they aren?t they charge you more, very unfair
August 2023 by Suzanna Ohlin
A decent shop, though I still wasn?t lucky enough to find something for myself. There is always a ton of people visiting the shop, so this might be why it?s hard to compete. You need to browse quite a lot to find something not made of polyester.The turnover of clothes is quite high. There is a big shelf full of books too, and quite a sizeable shoe section.I?m still returning to the shop to find a nice piece that would suit my taste, though I don?t set up my hopes too high.
July 2023 by Kanksha Mehta
Kind staff, lovely items, cute store and the best prices on thrift.??
July 2023 by Emma MacIsaac
The manager of this store is incredibly rude with awful customer service. I have never been treated more awful in a store either which is a shame when it is a charity shop after all. I had made a simple request of a refund and she started to shout at me a formal complaint will also be made to oxfam themselves.I will not be back.
July 2023 by Madalina Baciu
Very poor customer service, I've bought some clothing and some of them wasn't good....ove bring them back and the cashier and the manager start to shout and talking bad that I bring the back and making rules and a back and yelling!I would not recommend it!
June 2023 by Antoine Lefebvre
Great charity shop. Quite large and very reasonable prices
March 2023 by Brooke Hunsaker
This is one of my favorite charity shops in London. The prices are very fair, especially on books which are usually all £1. They have a good selection of men?s and women?s clothing as well.
September 2022 by Josie Mapa
You get what you pay for. You just have to select but there are awesome bargains.
August 2022 by Jena Honeysnow
A lovely shop, lots of great items and customers, too of course, who could go wrong with George and his colleagues there manning the till and others helping at the rear of the shop. A great way to start in retail and help too.
August 2022 by Stewart Pond
This is one of the few charity shops left in central london that doesn't charge too much for the clothes and books and realises people on a smaller budget need them as well, rather more than well off people looking for a bargain.