January 2024 by Pat H
Made a quick stop at this Nero after arriving at Southfield Station. Pretty nice interior and relatively friendly staff. A good place to grab something to drink and rest a little.
January 2024 by Nick I
A reliable local chain coffee shop with friendly service and a decent place to work or chill.
November 2023 by TeamLion Tv
Staff was lovely very friendly and knowledgeable, Especially this lovey young polish lady serves my coffee beautifully everyday with a smile and i keep coming back cause of it WELL DONE GUYS KEEP IT
October 2023 by Ikeda Teresa
The service and cake was terrible. I arrived here at 6:25 and they did not give me a plate with my cake, instead I received a box which was disappointing. Are you not bothered to wash the plate?I sat down and there was drinks leftover that had not been cleared, i assume this was because the staff were busy laughing among themselves. It also appears there was something in the cake which i can not identify but did not eat. The cake itself was tough and too chocolateyOverall a very unfortunate experience. All though this is the only Nero nearby, i will not be returning here. It is also too small inside, there is very limited space to sit down
September 2023 by Nil Romano
I went for a coffee with a friend while we waited to start work nearby. The staff was friendly, the location is great and the place has a good vibe. Is worth a visit.
August 2023 by Jessy
Very well located in a superbe and quite but lively area. I had a chai latte, loved it. The pastries and cake looked delicious too!
August 2023 by Annalisa
Whether I?m having-in while working or quickly grabbing a coffee my experience at this store is always great!
August 2023 by Nilvana Ritta Romano
I went for a coffee with a friend while we waited to start work nearby. The staff was friendly, the location is great and the place has a good vibe. Is worth a visit.
July 2023 by Calypso Thrud
Congratulations to the Caffe Nero ops team.Only 3 batistas on a Sunday morning during Wimbledon Championships. 25 minutes to order a Latte.... and a long queue. Loads of people left the queue as well. Not sure what to say about staff, they were quite slow, not really friendly....but I guess they where just (rightfully!!!) Giving up.
July 2023 by bonniet710
First and last visit ever. Two staff working man making drinks and female trainee barista who looked as miserable as sin. She asked what we wanted no expression on her miserable face whats so ever and didn?t even acknowledge what we?d ordered. The man looked at us when the previous people left and we had to go through our order again. She just stood there absolutely waste of time speaking to her. Why has she been employed l ask myself. There was absolutely no customer service whatsoever. My advice would be to get rid of her and employ someone who?s a bit happier in there work and smiles. Man was fine but it must be depressing working with someone who is so miserable all day. Drinks ok but not the best rushed making them. Not worth the price.
July 2023 by Raghuraman K S
Nice place for a quick grab.Staff is very cooperative and service very efficient.
June 2023 by Anya Michalik
Love Nero coffee but lately with all the staff changes, no one seems to get a coffee order right. Third time I?ve asked for oat milk and ended up with dairy. Don?t waste your time coming here if you have a preference. Chances are you?ll pay £4 for a coffee you can?t even drink.Nero management, things need to change.
June 2023 by Damian
Tempted by new flavour salted caramel and pistachio I decided to give it a try. Unfortunately it was really bad. Watery, lots of crushed ice which blocked straw all the time (super annoying), flavorless . Gonna stick with costas salted caramel - bast one yet
May 2023 by Suzy Kiely
Always cluttered. Advise to go very early or late evening to get a bit of space
April 2023 by Manius cartea
The cherry iced late doesn't look anything like in the picture!Plus, the lights above the counter are full of dirt
