They do not have any customers service knowledge or understanding at all. No eye contact, no smile, communication level very poor.
2019, still don’t take AMEX.
A tale of two experiences. In store, Wandsworth had an amazing tall guy whose knowledge of camping, skiing, mountains was encyclopaedic and he was amazingly helpful, lovely chap. Trying to buy a trolley (8309229) a different matter - cannot be bought online, if i paid instore, then a courier could take from croydon to northampton... read full comment