April 2023 by Marriott Hoffer
Walked in today and was treated as though I was only window shopping, staff?s aptitude became a lot better after they realised I was there to actually buy something ? shocking I know. Please don?t make people feel bad just for looking.
April 2023 by Hilary Binks
The staff are wonderful here especially Miranda she is always so helpful
January 2023 by Bert Hall
The staff were excellent, they answered all of my questions and allowed me to get samples of as many fragrances as I wanted, she was very friendly and when I left she wished me a happy new year,
January 2023 by Robert Kwiatek
AVOID!!!! all The Fragrance Shop. Worst service ever! You have to give them email address in order to receive recipe and then they send you ton of spam every few days
August 2022 by Dina
Miranda the assistant manager at the Wandsworth store has fantastic customer service skills and went above and beyond to support me with an on going issue with customer services.Miranda has honestly restored my faith in in fragrance shop and because of the help provided I would be happy to purchase from the company again.
July 2022 by keith ward
Bit pricey BUT get any aftershave/perfume u want/need..!!
April 2022 by Michael John
Certain special offers are priced in a display beneath the counter, e.g. Joop Go, while everything else is on shelves behind the counters, unpriced, so you have to wait to ask the price. This is generally too time-consuming.
March 2022 by Haseena Raj
Great service and helpful stuff. They has some nice perfumes would recommend.
February 2022 by Alex Cordes
Not specifically relevant to the Wandsworth store - ordered online before Christmas for next day delivery. Almost 2 months later still haven't received the order. They've confirmed they can see I haven't received it. But still refuse to refund me. Avoid this awful service!!
December 2021 by sweetsensation
One member of staff tried multi tasking whilst serving me, which I thought was not acceptable as then had to wait for her to keep finish talking to the other customer although I was first in the queue. Made my shopping experience longer and also the sales assistant is giving me the evil eye and attitude after she was in the wrong. Do not think I be be shopping there again.
December 2021 by N B. P
Bought some Chanel eau de toilette. They don't sell after shave which was disappointing. Helpful staff
November 2021 by Urim Azemi
Great customer service. Really appreciated the advice on perfumes. I am satisfied and happy with what I got.Thabk you Fragrance shop
November 2021 by halloweenteen
Really great staff, really know about fragrances. Always helpful & friendly
August 2021 by Danny Farquharson
Always good variety of scents for the designer fragrances, and here there was even some niche fragrances on sale good to see.
March 2021 by Richárd Vámossy
Friendly, helpful, supportive staff and good customer services.also, time by time I`m able to find here really good deals and discounts. It`s a little shop but with fairly good selection of products. Based on my past experience I can just recommend this store.
