October 2020 by Julia Zemskov
Just would like to say big Thank you to the Gentlemen who was working on my pen?s engraving. Very responsible , amazing and kind person! I advice this great service to everyone!
October 2020 by Anna Williams
Steve the young man who works there was so helpful. I had my sandles repaired there, and my keys. They were done straight away as they were urgent. He worked fabulously, under the pressure. Also discovered he did whatch batteries.my new discovery in Southside shopping centre. Did my shopping and upon my return my order was completed. Five stars with no problem.
October 2020 by Nordine Touaitia
I see more people gave a 5 star i think is because of steve the gentleman works in the shop . Outstanding customer service very helpful
July 2018 by Fahad Jan
The dude was busy on his mobile phone then quoted me a rip off price off the top of his head. Will stick to local more reliable locksmiths on Merton Road
April 2018 by J PolSan
I am not sure about the other bad reviews about this Timpson store in Southside shopping centre. I have always seen Rumel inside the shop which has always been open during its scheduled opening hours. He has always been very nice to my girlfriend and I, his service and friendliness has always been top notch and the prices of services are reasonable. Not sure if there is another member of staff that also runs the shop when Rumel is not in and he is the one messing other people about, so can only comment on what I know.
March 2018 by Helen Probert
Meant to open at 11. Staff showed up 20 mins late and immediately locked up again and left customers waiting until after 12
January 2018 by Maxin Bhavon-Brett
Love the guy that works there. Rab I believe his name was. Was very helpful with my watch. Went back a second time for another watch I had. Very impressed with the service, timing and friendliness he provided. Thank you very much.
July 2017 by james townsend
I took my phone to have the screen repaired. the screen was fixed but the phone was broken. 3 MONTHS later, after being lost etc I've had the phone returned. still broken. Customer service slow to respond and haven't really given me anything than a holding message. The chap i dealt with in store did his best and kept me updated as best he could. The opening times on the door aren't accurate, and never opens on time on a Sunday. So up to you, pay £70 for a screen repair, and a 1 year warranty, but don't expect your phone to work, and don't expect a timely response from the customer service. Fortunately for timpsons, they're not heavily regulated as this is certainly not treating a customer fairly. Don't sell services you cannot deliver.
