I had an absolutely delightful experience at Waterstones. The staff was incredibly courteous and eager to assist without being intrusive. I highly recommend this bookshop to anyone seeking a personalized and enjoyable book-buying experience.
November 2023
Really rude staff member. Tall blonde gentleman had a really bad attitude towards my mother when we only wanted to ask a quetion. He spoke over her and then when she pointed out he was being rude he shouted after us as we left the store. Will not be shopping at this branch again which is very sad as I work in the mall myself... read full comment