August 2023 by Lauren
it?s fine if you go in, but don?t order online. you never get anything you actually ordered, things are just totally missed off and any substitution requests completely ignored. staff definitely need better training, or if not then co-op should just stop taking delivery requests.
June 2023 by Stephen Hollis
It's my local pick up for amazon locker and pick up window it's a place for shopping ?
January 2023 by Joshua Noik
Decently stocked but staff need better training- one of the male staff members came running after me in the street tapping my shoulder because he thought I left without paying, despite the lady at the front desk saying I had. Didn?t even get an apology from the fool.
October 2022 by Akinwunmi Latunde-Dada
A welcome alternative to the two upper-market supermarket alternatives in the downstream half of Lordship Lane SE locale. Great for the swift, brief, pop in, pay and pop out early-afternoon transaction as in my case. I loved it and hope to do it again, soon.
March 2022 by Yago
The store its always full lovely staff just when I call to the store to ask for something no one pick the phone.
October 2021 by Juliana Mesquita
It's a very nice place to do shopping, or just stop by and buy some quick food to take away, it also has a costa express machine which makes it even more convenient.
October 2021 by Linda Garland
Feel that goods are not put out quick enough. Especially in the Nunhead store. Since they opened I've never seen full goods
August 2021 by Jorge Llanes
Just had the worst experience ever. I usually do most of my shopping at M&S but went in here after to buy two bottles of wine and soda cans. At the self check out, there were no employees there to check my age so I started putting the wine into my bag while I waited for someone to confirm my age and be able to pay when Steven, the extremely rude security guard started to suggest that I was stealing in a very aggressive way so I started to take everything out of my bag so he could see what I had bough. One of the soda cans opened so I went to get a new one and when I arrived there, I saw him digging into my bag without my permission taking out everything I had bought an M&S and started shouting at me when I complained about him digging into my bag without my permission and he made me leave without being able to buy my shopping.THE WORST PART WAS, THAT AS I WAS LEAVING HE STARTED SAYING STUFF IN ITALIAN LIKE CIAO BELLA AND SPEAKING IN AN ITALIAN ACCENT MOCKING ME BECAUSE IM SPANISH AND HAVE AN ACCENT MYSELF BUT HE IS SO IGNORANT THAT IS NO ABLE TO DISCERN.
August 2021 by Soc Loc
It's been refurbed and almost everything is behind a glass door. Which is probably for the product and energy. Just makes it harder to see what you are looking for? Otherwise they have a decent range of products and nice offers. Loads of self checkout tills. The John Lewis pick up options is great.
August 2021 by Enrique T
I used to think good about the co op, until I decide to buy there online. I had a bad experience, they overcharg everyone 10% extra in case they decide without your autorization to buy more expensive products for what you buy. I paid 89 pounds but because there weren't all the products I chose online the receipt was 73. Then the 16 pounds are in the account of the Co Op and I still waiting after many days for them to return them to me.
August 2021 by Kate Collins
So poorly managed. The staff are always restocking, blocking the aisles, but the shelves always seem to be empty. Baffling.The new one way system around the store has got the arrows muddled so people are walking counter intuitively and therefore ignoring the signs.The security guard fist bumps his mates as they walk past and then stacks things like baskets without using sanitiser which in the age of covid is stressful.Often food out of date or fruit squashed in packets so you really need to look before you buy.
August 2021 by Lorraine Dawkins
Not only was the shop assistant rude to me because she had to refund money for items that had been scanned by a previous customer and not paid for, when I got home and checked my receipt I noticed that I had been short changed with the refund.
September 2020 by Ricky Skeeks
Personally I didn't go into the supermarket but looking in as I passed they seemed to be keeping to social distancing and providing hand sanitizer. Also the staff I saw had face coverings on
October 2019 by wrichard11
Good sized supermarket with good range of goods and self service tills
September 2019 by alberto caira
Not very clean staff need more concenttrte in personal ayguene.o
