November 2023 by M Hamdhan Bathurutheen
Great shop - been going here for years now. Good amount of parking.Taken one star off because they have changed the layout recently and it is impossible to find things. They haven't updated the signage so customers are left wandering around aimlessly. Poor job.Could also do with more staff at self checkouts.
November 2023 by Ming Tsui
the recent layout change is ridiculous, with more self checkouts but half of them are closed, and left with one or two machines allowing cash payment. Customers stuck in the queue waiting for cash payment machine and watching unused card only machines. are they discriminating customers who live on cash income? Sorry for the lonely staff running around sorting out problems, but at least she is good at raising his voice to ask customers to move down into the area without available machines (what's the point then?)
October 2023 by Dandy Marie
I popped into Sainsbury?s dog kennel hill with my sister, young niece and nephew. I was paying at the self checkout but moved to a different till as I needed help but the cashier was busy doing something and most of the tills weren?t in use. When Sharon the cashier came over to me, a very angry, rude and unprofessional staff, she started shouting at me for using a different till. When I explained to her why I moved to a different till, she started shouting more, I then told her she needs training in customer care, she then got other people involved, continued shouting and laughed out loud to intimidate me and my family. It was not funny at all. My niece and nephew were scared so I left the store although I wanted to complain. An awful experience and Sharon clearly hates customers and her job. From reading the reviews it seems that other customers have been mistreated by cashiers too. Could possibly be the same self checkout operator. Best to avoid especially with young kids and shop elsewhere.
September 2023 by Hot Male
It's one of the ? best sainsbury stores I've been in, with a vast array of all consumer items. Lovely staff n spacious . You can always grab a bargain in dairy aisle clothes, bakery ? etc. Clean n no dripping wet onto the floor freezers n fridges or strange pungent aromas roaming around.
September 2023 by Nick Cornish
They have just removed the vast number of staff dealing with checkouts replacing them with automated tills with very little support. Staff look tired and stressed. Huge queues. Sad to see corporations trying to squeeze money from consumers in this way and treat their staff so poorly
September 2023 by Angel MTL
Large store with a large car parking space, got what I needed. Good range of organic foods. Friendly staff especially the one who served me was patient and helpful. Thank you ??
August 2023 by Thomas Brook
Great love the smart shop scanner except 4 staff not know how to operate if wish to delete a item in addition use recipient to exit and when green and when going through the alarm is going off which is not good for my anxiety. Sainsburys need to address this.
August 2023 by Leonard
good selection but the cost of basics rose way above most other supermarkets. Also never enough tills open. hate self service.
August 2023 by Nick Hastings
Not enough staffed checkouts. Every one has 4 or 5 people queuing up the aisles and less than half are open.Self checkouts are not faster for people with trollies.Sainsburys, stop being cheap and pay people to work the checkouts.
July 2023 by Richard Potter
Very good store. Staff OK. In wheelchair at the moment. Tried to open the disabled banner to get to smart tills but took 4 mins to attempt to open it. Gave up and used normal entrance. This needs to be rectified as no instructions. Nice and clean.
July 2023 by Simon Passmore
Going down hill fast. Ice cubes are just a block of ice. Bananas either green or over ripe 75% of the time. "Ripe and ready" fruit ain't ripe and ain't ready. They don't know how to look after food. Over the years I've reduced what I buy from them to quick shops and dry goods.Smartshop app frequently requires rescans. They don't have the staff or the machines to do them quickly. I've had to take it all to a different till and check out again or just leave shopping.I had to pick up the kids from school today so I didn't have time for the total rescan required. I had to leave everything for the third time. Next time I go I'm guaranteed a rescan... Oh well... Better not buy much there any more. Can anyone recomend a good online supermarket?
July 2023 by ameelia ramataur
There are certain things I like about Sainsbury but generally, not my favourite stores, I go looking for bargains only. They are expensive as Marks and Spencer but their products cannot compared to quality and class with Marks and Spencer. However, their stores are always roomy and tidy, well organised.
June 2023 by zanna nzewi
Some pricing is wrong, had to run around to prove that price on tills are different from shelves. Love quality of clothing, massive store. Glad that there is bit wider selection of Gluten/Dairy free items, but also much more expensive than other shops, it is hard enough to feed child with allergy and on top the price range oh wow.
June 2023 by Victoria Rose
Normally very clean and tidy. Has a sushi and pizza counter at the back of the store. Small freezer section. Argos in store as well which is very handy.
May 2023 by florence aerts
I've been going there for years ,it's open till 11pm ,a bit busy on Sundays afternoon ,but still moving fast and most products available,the staff works hard down there and very productive too ,car park ,toilets ,it's pretty big too ,a good place not away from the center so far so good ?