January 2024 by Kate Lammas
Terrible service - always issues with repeat prescriptions which is always their fault.
January 2024 by Laura V
Went to collect the rest of my prescription as one item was missed-witnessed a staff member ask an elderly lady if she needed her medication she was prescribed!
December 2023 by Jon Nixon
Best in the area
December 2023 by Kevin James
They don?t answer their phone
November 2023 by Sorina Florentina Petroiu
Awful staff, they are incompetent!!!
November 2023 by Jay Henry
Went to collect a repeat prescription.Chemist refused to renew it despite GP's confirmation on the NHS system.When I questioned this, she lied to me about it not being suitable for my condition. Called my GP straight after and he confirmed it is the correct one (which I'd already been taking for a week).Either she is incompetent, an outright liar or both.
October 2023 by Deborah McIrvine
I have always received an excellent service at this pharmacy. The pharmacist and her staff are always willing to confirm on the phone if my repeat prescriptions are ready for collection. The service I receive in the shop is usually very good and they are very helpful. I?m astounded to read such terrible reviews in the past but they are a long time ago and the staff change pretty frequently so I don?t think reviews from 7 years ago are at all relevant now. Today I even noticed a new means of identifying the client; getting them to write down their date of birth and address instead of having to speak loud enough to be heard by all the customers in the shop. I?ve always thought that loudly giving out your name and address isn?t secure and I was happy to see the new assistant/pharmacist (I didn?t ask) passing out pieces of paper for the customers to write the required information.My main message is that you shouldn?t take any notice of the old complaints since the people involved have long since gone. If you?re polite and friendly they will be polite and friendly to you.
July 2023 by Florence
Really poor experience at this pharmacy. The staff are very rude and provide little to no customer service. You just feel like an inconvenience to them. They didn't have my prescription and told me well go and sort it, we're not going to help you. I was then so upset that when I was reduced to tears, the pharmacist smirked and said she still wouldn't help. Really really poor service, do not go there or give them NHS money from prescriptions.
June 2023 by Paul Giafferi
Slow and inefficient.
April 2023 by Dexter Black Agency
Frightening service. Saw the pharmacist confirm name and address before giving the prescription to the customer. 2 mins later the customer returned and said this is not my name and phone number.
December 2022 by Lyn Spraggons
This is my regular pharmacy. I collect a prescription once a week.The staff are friendly and efficient.
June 2022 by Concepta MacGarty
Absolutely lacking in any interpersonal skills. Staff rude, unhelpful, no meet and greets, really don?t appear to want to be there, no smiles, really seem to think their customers are a bit of a nuisance. So, so slow to get anything done. Prescription never ready and waiting, after a 5 day preorder. No apologies for delays. Actually feel depressed after being in there. Please cheer up staff, your customers are keeping you in this job, at least be pleasant to us!
March 2022 by Elliot Whitehead
Please update your opening times on Google if not accurate. We just drove here specifically as needed something for our baby and you were closed when it says open until 5.30pm on Sundays.
March 2022 by Ell W
Please update your opening times on Google if not accurate. We just drove here specifically as needed something for our baby and you were closed when it says open until 5.30pm on Sundays.
February 2022 by Georgina Kelly
Pharmacist refused to give me an approved prescription? because she thought I ?lied? about picking it up even though it was in the books that I hadn?t. Pharmacists trying to play god is not something I approve of. After 45 mins on the phone with my GP they gave it to me. Will be changing pharmacies immediately.
