November 2023 by Flo Bela
Staff was very helpful. Gave me discount as they did not have enough of what I needed so I had to go to old Kent road for the balance. Would give 10 out of 10 if I could! Well done Antoine and the team at Dulwich
October 2023 by Thomas Bull
Absoloutely awful service. Slow as can be, didn?t have a clue what was needed and it felt like they got pleasure with taking their time! Do they not know tradesman also need to ?get? to work.I genuinely would give these no stars if I could. Run down shop with little to no staff! Appalling.
October 2023 by Przemyslaw Kazubowski
always kind but not efective customer service
August 2023 by Elizabeth Bailey
Ordered trunking etc. online in the morning. Ready to pick up a few hours later. Friendly and efficient.
August 2023 by Kailesh Patel
Friendly and knowledgeable staff keen to please you
May 2023 by Shakeel Zuberi
Been here multiple times over the past few weeks. Even when you do click and collect they still take ages to find your order and often most of them will not be in stock and they'll just give you a refund. Not helpful especially when you need things to do work. Not sure if it is just this Toolstation branch or the company more broadly but I'll be avoiding from now on
May 2023 by Henry Mango
Slowest service IV ever had at a tool station and it's always slow.
April 2023 by Mck Harmer
A worker belatedly ignored me because he was on his phone I don?t know his name but he wears a hat and glasses and he has a beard
April 2023 by Al Gorithm
I ordered items for same day collection.Was told in an email that my items were in stock and that I would receive a text message instructing me they were ready to collect that day. No text arrived that day or the following day so I phoned the store but went straight to answerphone telling me the store will be opened again after the weekend despite the website telling me it was currently open.I went to collect anyway and explained to the half asleep young woman that I hadn?t received a text and she told me just because it says same day it doesn?t necessarily mean same day. She then sent me the text message. Unbelievable. I explained that it had put me a day behind on the job. She just started at me.I said ?no apology then??Just a blank stare.The worst customer service I?ve ever received.
March 2023 by Josh
Very slow service, will send you a text to tell you that order is ready to collect and when you get there tell you it's not in stock. Save your time and go to a competent company
February 2023 by Change Me
The staff are hopeless they take forever with every transaction. Waited 10 minutes then left
January 2023 by Stoyan Rusanov
Incredibly SLOW service! Staff is not competitive of what they are selling. Average waiting time for Click and Collect is 20min.
December 2022 by Mohamed Shahin Ahmed
Rubbish service. Guy who work they he can?t hear or he can?t see. Asking same thing to many times
October 2022 by Trav B
Here at 830 am to collect and the gut say they not open
July 2022 by Gelu Muresan
Friendly and helpful staff. Matthew, the store manager advice me to apply for a trade account in order to achieve more savings. One of the best branch
