August 2023 by Patricia Jennings
Living in East Finchley, l would like to commend the postman whose route includes Cromwell Close. He is always friendly and very helpful especially recently when l needed help with obtaining forms. East Finchley is a small neighbourhood and it's lovely to have access to a post office and depot with knowledgeable helpful staff. Thank you
July 2023 by S&I Equity
Worst post men found here!! Lazy, rude postmen ring the bell but don't answer and leave the notes in letter box. Specifically one delivery/post man (most likely African) most of the time wear baseball cap and another person (probably from Nigeria or Ghana) in customer service. No respect and manner towards customers
April 2023 by Helen Shah
Always friendly and helpful when I go
February 2023 by Xy Pan
They claimed to have tried to deliver twice and there's no one home. But we were home both times and the bell didn't ring. They did leave a note and the pick up was fast.
November 2022 by George Birch
Place is a joke, no red card left and closes at 2pm everyday.
August 2022 by AUDRA'S BROOCHES
This depot and its staff always deliver. I have been a business and personal customer for almost 10 years and I cannot be more happier with the service this team provides.Previously and presently, I have always received excellent customer service from the depot staff when I have gone to collect and/or drop off post. The staff are professional and friendly. I am a business user and could not run my enterprise without this affordable and local service. I also appreciate the safety measures they have put in place due to Covid-19. Thank you!
July 2022 by Judit B
Very rude and absolutely not helpful staff
June 2022 by J P
Well who knew? Royal Mail sorting offices don?t deal in parcels?.. no red card left and that?s my fault it seems. I?ve the date, package number, ID, proof of address, even the Royal Mail details for the parcel on the app and an email. Nope can?t pick up my parcel as they can?t prove it?s mine without the red card they never bothered to leave in the first place. So redeliver to a day I?m not in because hey I work, and get another red card to hope it?s still there after this ridiculous round robin of dispair. It?s not like it?s posted medication I desperately need. One not overjoyed customer.
May 2022 by Mohammad Rahman
Always try my best to avoid this branch
January 2022 by oztekin ilhan
Absolutely awful service, said they've tried to deliver and that no one was in, however this not possible as we are a warehouse and someone is and has always been available for the last 20 years we've been trading, no card was left and no proof of attempted delivery.
September 2021 by Shaun D
Trying to work out the opening times of this place is like shooting fish in a barrel.Just give in to the fact that whatever it tells you on the website will be incorrect and you won't be disappointed.
August 2021 by cheryl keeling
11/02/2021@Royal Mail N2 0LP - Postman has just destroyed my mail by forcing it through the letterbox. Two cards I'd ordered online from thortful.com, crushed and torn. I actually saw him doing it. It's such a shame and I will not ever order cardsonline again because I do not feel they will be delivered in tact. So, this postman's lack of care means he's actually directly affecting the livelihood of small businesses.
August 2021 by Cookie Monster
Very nice and helpful staff. First time dropping off items at delivery, rather than post office, people working there took their time to explain me everything and went out of their way to write some information on a piece of paper. Opening hours are horrible, thats true, but I never ran into any queues and I live just round the corner.
August 2021 by Sami Amawi
Why are their opening hours so sporadic, inconsistent, and inconvenient?
May 2019 by Simon Richardson
One staff member on their only weekend opening time which is only until 12! Huge queues out of the door. Not everyone is a retired layabout.
