December 2022 by S S
Massive store, perhaps too big.\\n\\nStaff are hit or miss, sometimes friendly and sometimes just plain rude and clueless.\\n\\nI witnessed an argument between the security guard and a customer a couple months ago which should have been dealt with far quicker by the store manager.
December 2022 by Mohammed Uddin
Absolutely ridiculous store. Staff are useless no care in the world for the customer. No manager about to even deal with complaints. I ordered something from online for click and collect as this is the closest store open till late for me. No notification to say item was delayed. Never come to this boots in Beckton. Staff do not care at all.all you get is a simple shrug of the shoulders and say we can?t do anything. Who will compensate me driving all the way down.clearly boots don?t care for the business and I shall be taking it elsewhere. I?ve only decided to write this today as I have previously have come to this store and it?s the same experience all the time. This will be last time I deal with boots.
November 2022 by Nahid Marjan
Today I been There and bought something . When I asked invoice he Deny. I said I need it he said I don't have. That staff don't know how to customer service. He was rude . I am very surprised how he got job!!!!!
October 2022 by Andreea
Pharmacy is useless.went for jabs,2 appointments,they couldn't find one in the system even though we had the proof on screenshot.spent half an hour waiting for someone to find the appointment, they didn't.The pharmacist gave me the jab but they said that my husband's appointment is not on their system but they have some flu jabs coming from Barking branch and should get there anytime.Asked for phone number to call us when they get there,we agreed,went to do some shopping then waiting again and waiting, just to see the lady pharmacist going away in a car after 1 hour of waiting in our car.around 1pm.my husband went inside to ask the guy (he was there for all the conversation about the vaccine) he said he needs to go to his break,from 1 till 3pm .shocking.So the pharmacist went to lunch and of course we left.nobody called us back,totally useless people, unprofessional behaviour. Considering that we had 2 children with us ,there was no point in making us wait for 1hour when she knew that there are no jabs coming.We could have made another appointment for another day.So if you need jabs they are useless.Another very very red flag that I noticed,there was a cable from a charger stuck in the fridge door ,the fridge where they keep the covid and flu vaccines so obviously the temp is not going to be the one that should be.The vaccines are supposed to stay on a specific temp so now I'm actually worried about the jab that I had.Never again.Will go to Lloyd's pharmacy as I did year after year,bad choice this year with boots
October 2022 by T B
Convenient and big. The only boots I know of that's pharmacy is open on a Sunday which was handy as I needed a specific cream that they had in stick luckily
October 2022 by Hassen Iqbal
Very big, lots of variety, had my COVID vaccine here as well, and staff were very helpful and friendly.
October 2022 by Jessica Georgieva
Absolutely terrible staff on tills, very uninformative and kept insisting they couldn?t answer my question. Unprofessional mannerisms no greeting no conversation between staff and customers. Almost as if they are being forced to be at work.
October 2022 by ????? ??????????
My favorite shop with amazing products and friendly staff ?
October 2022 by Gary L Davies
The new overzealous new security guard is absolutely crazy yells out to innocent customers leaving the store to come back to verbal abuse you with false shoplifting allegations. AVOID this Boots it?s unbelievable staff are miserable and moody too.
August 2022 by jannine graham
At the moment boots have a deal, but unless they have deals I can't afford to shop in their
July 2022 by Kerri M
Always has everything I need. Great large store
June 2022 by Kel M
Always has everything I need. Great large store
June 2022 by Maureen Monk
Selection of products is good. Staff are helpful. Recomnend
March 2022 by Asif Khan
Great boots store, easy parking spaces and staff with very good customer service everytime.
March 2022 by Piyush Gupta
One stop shop as it has huge variety. Be prepared to queue a bit for the pharmacy. One star docked due to no self-checkouts.