October 2023 by ALEX THOMAS PUTHIYAKULANGARA
Good range of shoes and great customer service.
October 2023 by Kwame Brako
The price is worth the product, simply the best for everyday activities.Customised to fix services.
August 2023 by Sabrina
Fatima was very helpful in measuring my child?s feet she was very patient with my child and was able to recommend many shoes. Excellent service. Well done clarks Beckton
August 2023 by Malik Khan
Well done to Nimisha she was very friendly and gave excellent customer service. Well done team
May 2023 by TP
Sat 27th May , it saddens me when employees loose companies thousands of pounds ( I call it time theft ) by closing early ..This store was closed early (10 mins to be exact) by an employee who obviously didn't have a clue about customer service and was unceremoniously turning away customers including me at the door .I won't be surprised if this store will permanently close down soon and I now know one of the reasons!
May 2023 by Michelle Dow
Zaima at Beckton Clarks was so helpful, nothing was too much trouble she was an absolute pleasure,what a valuable asset to the store and the company.
January 2023 by Kate Mcallister
I was very unimpressed today with my experience. Turned up to buy school shoes. I waited near the tills looking for someone to help me. The staff were all just standing around. I asked the male assistant if he could measure the children's feet. I'm not entirely sure if he did it properly. I then asked what school shoes they had in my children's size and was told to look "over there" and he walked off. After 5 minutes of standing with the shoes in my hand, I went over to the till to ask if they had the shoe in my child's size. She went to check. Came back, said "here" and put the box on a different seat to where we were sitting and walked off. Not one person came to check if the shoes were OK. I went to the till and said I wanted to pay for them and said it was a shame that no helped us and I got a an "oh" . Rude staff, who honestly couldn't be bothered to help any one. Considering Clarkes shoes are over £50 a pair, customer service is appalling. I've never not had someone help us try the shoes on making sure there's room. The shop could benefit from.secret shoppers.
January 2023 by Natasha Edwards
Sales lady (dis not take her name) was very informative and patient with my daughter who wears splints. The lady came out with a variety of shoes that could possibly fit her. I went on for 1 pair of shoes for 1 daughter and left with 2 pairs of shoes for 2 daughters and was even given a discount. If that's not customer satisfaction then I dont know what is
December 2022 by Michael Romeo
After a not so great experience at another branch of Clarks yesterday. I was expecting more of the same today. I was pleasantly surprised by the good customer service wereceived today from Zaima. Zaima took care when measuring my daughters feet and made sure she was comfortable and happy before we left the store.
December 2022 by Amir Qazi
Nice Customer service, only selected design and Products. Good Prices on festive season.
October 2022 by Satish Lodhia
Weekend staff are not well trained there they don't know how to measure shoe size.Very bad.
October 2022 by Female Tiler
Reserved some school shoes. Great service.
September 2022 by agnieszka szedzianis
I paid £90 for shoes. 2 weeks later external leather wore off. And i was not eligable for any refund apparently. Outrages. Such poor quality
September 2022 by K G
Manager women (wears head scarf, I think her name is Nadia), I found her to be unfriendly and has an attitude. However I found Zaima and Ashley really friendly and helpful, Shame.
August 2022 by Faisal Shahzad
Zaima is an extremely wonderful sales person, extremely professional, helpful. Helped us with all the option available in store and online. Extremely patient and transparent. Helped my son choose his shoes comfortably.