September 2019 by rory burr
I love this store and Decathlon in general. I'm a runner but do lots of other sports too. This store is great and very convenient. The staff have always been friendly and helpful.
September 2019 by Paul Ilott
Late afternoon I arrived with an armful of bicycle wheels, tires, pump parts etc at Decathlon Beckton disheveled and frustrated because I had been busy and failing to fix a puncture at home for the previous 3 hours. The staff member took the parts, smiled and listened to me whilst he fixed the puncture and pump etc. He was so skilled, polite and aware of my needs as a customer. I'm still impressed.
August 2019 by Cyril commey
I visited not long ago with my family to buy some camping stuff.....very clean, welcoming and spacious. The parking facilities are free together with a few adjoining shops, because of it's location mainly in a retail environment. It's also good value for money and suitable for quick visits......I think there's a pure gym very close to it's location.....very good
August 2019 by Asab Ali
You can get the most essential items there without spending a fortune. Staff are friendly and relaxing atmosphere to shop.
July 2019 by Barbara Tabara
We got one of their folding bikes and we went there for a bit of an issue.
May 2019 by R 21
Needed to adjust the handle bars for my bike purchased in another branch. Workshop man (Luca) was really helpful making sure it was the right height for me and the seat height too. He did a check on the bike as it was over due A bit smaller a branch than Surrey Quays which is my usual but very helpful and friendly service.
May 2019 by mixedracedghanagirl B
I pop into this store for a look around with my husband and I have to say the Staff are very friendly. They greet us on our way in and say bye when leaving and whenever we're looking at something ask if there is anything they can help us with. They are very good. Recently, I bought a bike seat from them and wanted help fitting it onto my bike. The young man who fitted my seat was extremely helpful. He kept checking if my seat was the right height and was comfortable for me. He even advised me what seat was best for me. He advised me well because now my seat is perfect and I don't have any sore bottom after riding anymore! He took my seat off but we both forgot to mention my old seat. It wasn't until I got back home that I realised that I wanted to keep my seat. I didn't go back to the Store for a further 6 days and was really happy and surprised that he hadn't thrown it away. When I told him that I had forgotten to take my seat he said he'd also forgotten to ask me if I wanted to keep my old seat. He had put my old seat aside in the hope I would pop back in. I couldn't believe he hadn't thrown it away and I was very impressed. This is the only Store I can honestly say, with hand on heart that was so thoughtful in keeping my seat. I've dealt with other Stores before and forgotten to take something back and when I've gone back they've said it was probably thrown out by the cleaners! Have to say, this is a very good Store to shop in and I LOVE the Staff. I would really recommend this Store to anyone wanting the kind of service I and my husband receive. Friendly, Polite and always on hand is something other Stores need to take note of how on this Stores handles their Store. 5***** for this Store AND their Staff. Also, love the French accents!!
May 2019 by Rosanne
Poor customer service. Everytime I'm buying at this store the staff has not bothered to talk or even look at me
October 2018 by Benjamin Wilson
Ladies and gentlemen, if you have a partner and you stumble upon this shop beware. As this shop is like a toy shop for fitness and leisure and you will not be able to stop yourself or your partner from exploring two floors of leisure and fitness heaven.
October 2018 by Mr Rana
I have just visited this store today and I have to say the customer service is just top class. I believe I spoke to the manager upstairs regarding some advice on the hybrid riverside 500 bicycle. He was very helpful and informative with great manners. It is really hard to find great customer service as such these days. Will definitely be visiting again.
July 2018 by Calum Jefferiss
Spend just short of £300 on the fourth. No develery. Three expected delivery days have gone by and nothing. No help from customers service and after banging my head against the wall I have had a refund processed but have to wait between 3-5 days to get my money back how discusting! So wonderful that you can expect us to last with a 3rd of my monthly wage missing. Thanks decathlon, won't bother spending any more money with you what's a shame cus you where my go to shop for so many things.
May 2018 by Jodie Edmundson
Terrible service 3 staff member one on till who doesnt seem to know what shes doing and no one else jumps on till with 4 people waiting!
January 2018 by ULTIMATEUNITED2000
Excellent place and staff. Very friendly indeed and I will face Bastien. I hear he's the best staff member in the shop at table tennis. Challenge accepted.
Also got some nice sports wear from here. Good place to shop
January 2018 by Adrian Chase
Bruv.. bring your friends, all of them and play ping pong in the store. I spend on average 1 hour a day on the table and donâ??t have to go to my local keep fit centre as a result.
Iâ??m saving money, so can you and your mates. Just donâ??t buy anything and play as long as you need. Just donâ??t hog it when Iâ??m around
And yeah
Shut it down
August 2017 by Jean Brice Montagnon
As decathlon is my favourite store, I'm looking forward to the opening soon !
