“Very friendly staff and quick service in the Beckton Store. I did pop in on a very hot day and was surprised to see they didn’t have air con in the building and it was exceptionally hot inside the store”
7AM - 8PM
3“Went there to return a tool station item that I bought from another branch but did not use (although I opened it) supervisor was reluctant to allow the return but eventually agreed as it could be resold and there was no damage to the package. Thankful to her for the flexibility.”
“Decent size store with a good range. I didn't have to queue at the till but i think thats because i went at a non busy time. There was customer being rude to another customer, and the man on the till managed to joke with the (2nd) customer after which seemed to diffuse the situation and lighten the mood”
“Have always shopped from here never a hassle but I've realised if there is a faulty item or maybe you have changed your mind its easy to change or exchange at Stratford or Beckton branch east ham staff well a few fuss too much hence I choose to go Stratford or Beckton”
9AM - 6PM
5“Great experience- needed to get some carpet for hallway, stairs and landing. Went in and had a look, great advice given with the the type of carpet needed for that area of the house. Raif and the guys were all very pleasant to.deal with. I ordered a non stock item however it was all measured, ordered and fitted all in 2 weeks. Fitters were also great and even helped me take off the old carpet. Good shop with great guys there. Thank you Raif and Dave”
“Had the best customer service here was served by 2 members of staff called Rita and Shahad they both made everything so stress free, easy and straightforward. They both went out of their way to help me design and figure out the best way of having my kitchen tiles and also managed to get my tiles delivered super quick even before the actual delivery date. I'm very grateful for their amazing service as I was very stressed out with kitchen reno going on these 2 staff members really made things alot easier. Would defo be coming back here again should I ever need tiles again in the future!”