December 2023 by Atikur Rahaman
My regular Nando's . We go there at least once a month..food is halal..only problem is toilet basin...this is disgusting ..i try to avoid to go to the toilet.
December 2023 by Leahtisha Manneh
Food was cold, and staff have said that's the warmest it gets. While I was waiting in the queue I noticed that they leave the food on the side under some sort of light (possibly heated), the queue I was in had three people in front of me and I noticed, when I got to the front the same food was still sitting under the light waiting to be taken to the customers (this could be the reason why its cold, its taking too long for the cooked food to get to the table). Also the bathroom suffers from drainage flies, so annoying.The seating area seemed clean and as it was just before lunch, I was able to be shown to a table straight as I got in, so quick seating. The staff seem pleasant, but the efficiency from grill to table is what let's them down.Parking: Parking in front of the restaurant around 20 spaced maybe.Wheelchair accessibility: Flat surface, so accessible and disabled bathroom supplied.
November 2023 by shamaila mirza
Very unprofessional service by few members of the team. Today i was there with my family. While i was placing the order over the counter a stranger customer just came up and joking around on my order- which made me very upset. I mean who are you to intervene , i dont even know you. Why are you getting friendly and making jokes.while the counter guy was also laughing with him. This made me more angry. Despite him seeing that i was getting upset with customer he should have told him to back off?- he was laughing and being part of it. I mean how rude is this. I went up to management and raised complain. Even the manger didnt look much of help. No body later on came up to apologise. This is how you treat your customers. Very rude and upsetting behaviour.If i wasn?t there with my kids (who were already hungry) i would have left that place at the moment.
November 2023 by Shane
Food good, very tasty. Service was good.The place felt a little cramped, could do with a light refurbishment. Parking bit of an issue, not
November 2023 by Stephen Agathangelou
The management of the restaurant has improved significantly, however there are some things that need to be dealt with. Our first server (drinks) was rude yet our second server (food) was really helpful. The food was fine but was difficult to get past the initial rudeness. Then we met the manager, Tania, who was pleasant and helpful and was obviously keeping a keen eye on service levels.I had a sub-par experience here in the past but im glad we gave it another go. The new manager seems to be getting the kinks out so for that I give a score of encouragement. Thanks
November 2023 by Yousuf Bhuiyan
The best Nando?s in the UK, their customer service is first class, the staff are amazing!!
November 2023 by Eisha Tariq
Great ambiance, spacious with friendly staff. Top class service , Halal food
November 2023 by Cherelle
Came here for lunch, the atmosphere was nice however the service was a bit slow for a Tuesday afternoon.We ordered a platter which the chicken was nice and hot but the chips were a bit warm.Kid-friendliness: High chairs and changing facilities.
October 2023 by Taniya Sultana
Ahmed the one with the red t-shirt was exceptionally outstanding in his customer service. i felt like i walked in a fine dining restaurant as my family was greeted by Ahmed at the door as held it open for us and ushered us to our table by the window just as we always like it. He helped us make a good decision to not order too much food to avoid waste as we usually eat Nando's in the evenings and this was a spontaneous lunch. service was fast and efficient. He explained we order from the qr code which is a swift service. As we left same again the energy level was the same as he opened the door for us as we left and blessed us to have a good day. Fantastic Customer Service. will definitely return again again as its the small details that count.
October 2023 by Sayeemah Rashid
The service and food was nice. I went at a time it was quiet so I had a lovely lunch as it was peaceful and staff were able to assist customers better. I received amazing customer service from one of the employees named Gaurav. I believe he should be appraised for his hard work. All I saw the entire time was him and only him working so hard. He was looking for things to do if no one needed to be served which is a very good skill to have. Well done to him!
October 2023 by Haider Nasir
Fantastic amazing service the new manager Mosh is really good and the whole atmosphere has changed back to what it used to be. As a regular customer the Beckton branch under old management was not great but the new change under Mosh ? amazing felt the change not just in service but also the food which was amazing as the food came out quick and food was hot not cold like under old management. So really pleased ??
October 2023 by Sumant Sinai
Staff were really nice. The food came SUPER quick! Like within 10 mins! It was done well and the food was piping hot. Decor is always great at Nandos, they did put an extra effort to this one and it shows.
October 2023 by Pauly Longi
I recently dined at Nando's beckton and had a delightful experience. The meal was absolutely lovely, and my family thoroughly enjoyed it. Mohamed, who attended to our table, was exceptional. He ensured we had everything we needed throughout our dining experience, making the evening even more enjoyable. His attentiveness and friendly demeanor truly added to the overall positive impression of our visit. We'll definitely be returning for both the delicious food and the outstanding service.
September 2023 by Ahnaful A
Enjoyed the new loaded chips, had it with BBQ garlic option.Half chicken came with a spiced grains / butternut squash and the creamy mash potato side? which was really dry? not creamy.Fino Pitta with Garlic Bread and Spicy Rice.Kiddy options are good, kids had the Peri Tamer wings, chips and long stem broccoli.Limited seats yesterday, the back seating area was closed.Kid-friendliness: Crayons and paper were provided to the kids.
September 2023 by Kazi Islam
Food and atmosphere not an issue. However, clearly it was a busy day and they only had one counter to take orders. Surely you would have the 2nd counter to take orders quicker. This was disappointing as the food and overall experience is usually good.
