July 2023 by Jasmeet Mander
Fantastic customer service - was seen to very promptly and issues dealt with efficiently. This is especially important as I have two kids and their healthcare is taken very seriously by the pharmacy with prescriptions and medicines delivered to my door in a timely manner despite the fact that we live a bit further out in Essex making it much easier for me. Needs are fully understood and taken into consideration every time. Thank you Plashet Pharmacy for being so accommodating :)
July 2023 by sk kabir hossain
I have been a regular customer of Plashet Pharmacy for the past 10 years, relying on their services for my healthcare needs. However, I must express my deep disappointment with the significant challenges I have encountered when trying to get in touch with this pharmacy.Communication has consistently been a struggle with Plashet Pharmacy. Despite being a loyal customer, I have faced difficulties reaching them via phone. My recent experience was particularly frustrating. As the first caller of the day, I expected a prompt response, but I was left on hold for over 45 minutes. Such a lengthy wait time is simply unacceptable.Prompt and reliable customer service should be a priority for any pharmacy. It is essential to have accessible communication channels, especially when seeking assistance with medication inquiries, prescription refills, or other health-related concerns. Unfortunately, Plashet Pharmacy has consistently fallen short of these expectations.I sincerely urge the management of Plashet Pharmacy to address this issue promptly. It is crucial to improve the accessibility and responsiveness of their phone lines. Allocating more resources or employing additional staff members would greatly benefit customers and enhance their overall experience.As a long-term customer, I genuinely value the services provided by Plashet Pharmacy. However, the ongoing communication challenges have left me feeling frustrated and inconvenienced. I hope this review serves as constructive feedback, encouraging Plashet Pharmacy to make the necessary improvements.I am optimistic that with a stronger focus on effective customer service, Plashet Pharmacy can regain the trust and loyalty of its customers. I eagerly await improvements in the accessibility and responsiveness of their communication channels.
July 2023 by jas Kaur
Really lovely and helpful staff. Their customer service and knowledgeable advice always goes a long way :)
July 2023 by Viraj Mehta
Excellent and reliable service, staff are very friendly and my orders are dealt with promptly
July 2023 by Paul Dent
My go to pharmacy. Very helpful staff and very attentive.
July 2023 by Maheen Bukhari
Always late with medicine delivery. Every time I?ve called to ask for my medicines they simply say they haven?t received the prescription and I should contact the GP. GP is always able to tell me they have sent the prescription and provide the date it was issued yet they still claim to not have received it. The next day my medication is delivered as they seem to have miraculously gotten the prescription. My medicines are always almost a month late. Absolutely rubbish service!
April 2023 by Kim Berry
Always friendly and helpful.
April 2023 by A M
Fantastic pharmacy with a wide range of medical items stocked.
March 2023 by Rodney Mills
This place is under new management and I met the owner the other day and he?s a breath of fresh air. I?ve been along time customer here. He approached me and asked me for my feedback then told me his plans. He?s continuing to keep the same customer centric ethos and community that has been the foundations of this place but also looking to add innovation to the pharmacy. They do a great delivery service I would highly recommend.
March 2023 by Darren Raggoo
This place is under new management and I met the owner the other day and he?s a breath of fresh air. I?ve been along time customer here. He approached me and asked me for my feedback then told me his plans. He?s continuing to keep the same customer centric ethos and community that has been the foundations of this place but also looking to add innovation to the pharmacy. They do a great delivery service I would highly recommend.
October 2022 by Nazir N
I was served by RUBY, she is the worst person i have ever come across when visiting a pharmacy. It is well seen that the staff is nice to known people only.She is so arrogant,rude and doesn?t know how to treat a customer. She has not treated me well, i am very disappointed with the way she has approached me. There is a way of greeting a customer, humble request to the management, please make sure every person is treated in a nice way posssible and make sure it doesnt happen to others next time.Thank you.
August 2022 by Saj Sanilkumar
Lovely Pharmacy, Amazing Service!
May 2022 by Assia Amla
Awesome staff and very helpful. I usually call through to order my repeat prescription and they've not failed me yet. If there is a delay it's usually a query between the drs and themselves.
March 2022 by Shamsul Islam
Very very slow service and not informing customer of why. 7 day pass, 2 time waiting for medicine . Today not coming medicine.
February 2022 by fazlul haque
Lots of formalities to collect medicines. Front lady needs some sleep I believe. Slow service.
