March 2024 by Anthony Lee
Big thank you to Umang. I have milk allergy placed an order it looked like I was sent normal cheese found out later this was not true once Umang resent the order. He said he did not want to take no risks. Very good service sorry my review is little later then plan.
February 2024 by Lee Martin
Not turned up after 4 and half hr wait and winter answer the phone turned up cold and the box had been clearly tampered
February 2024 by Simone Russell
Awful experience. Waited 90 mins then they cancelled my order
January 2024 by Guilherme Loureiro
Not a great start to the year with Papa Johns Edgware. Order placed for 3 pizzas. It took over 1 hour to get these 3 COLD, DRY pizzas. After several attempts to call the branch, I was misled by the staff, being told at first the order was soon to be on the way, awaiting the driver and it would take 10 to 15min to be delivered. 30min later, the order was being picked up by the driver and would take 5 min to be with me. 25min later, the "so called PAPA JOHNS hot and freshly made pizzas" never arrived. Instead, 3 (not so) lovely, tasteless, cold, dry pizzas. Not a bad way to start the year when you have hungry children asking for Papa Johns pizza. Thank you Edgware Branch for (not) meeting expectations. I would also to mention that the driver took a picture of the pizza being delivered (company policy I guess?) and, after mentioning I was going to present a complaint for the massive delay, thw same person tried to take more pictures. I politely asked him not to as he had his proof of delivery yet he insisted. I wished him a good night and turned away but could see him still taking pictures of, what seemed to me, to be of myself and the house where I live with my family. My partner is now afraid. Should we worry about our safety now? I don't even want to think about this option. I will avoid Papa Johns as much as I can. What a show Papa Johns. I would love to see an explanation to what happened here if you could.
January 2024 by Gini Werente
I have placed my order over an hour and a half ago. I have tried calling the store but no one answers the phone. I?m tired of waiting and want to cancel my order but I?m being told I have to contact the store to cancel. It?s ridiculous. They are just a
October 2023 by Max Lam
Order two large thin based pizzas at 5-6pm yesterday which wasnt a busy time.Food took about 45mins, came warm Not pipping Hot.Very stingey with base sauce and cheese and filling.Dough tasted like cardboard , hard and chewy.Feel Ripped off
August 2023 by Marek Dworak
Served by Ankush, service was verry friendly and fast. Verry good food, one of my favourite places to eat out
June 2023 by Amit Pandya
Waited half hour before pizza went in oven then not cooked thru. Very disappointed ?
April 2023 by Nene Aloka's Blog
Very unhappy with the pizza they just delivered. Looks like dog?s dinner. They have lost a customer?.. It looked exactly as pictured and came very cold. Why would you deliver this? I?m waiting for this to be returned but no one is answering. Avoid.
August 2022 by Sajjad Ahmed
Ordered from them their app said it?s delivered however not received trying to call the branch nobody is answering this is ridiculous
May 2022 by X Æ A-12
The new style of tomato sauce is just revolting. Tastes like pure vinegar and sugar. Will never buy another pizza from them unless they go back to the old one.
May 2022 by Yani G.
Manager extremely rude. Have used for years but never again.
April 2022 by Dee V
The manager very kind to send a new pizza after I made an inadvertent error - super service....again!
March 2022 by sasha joe
worst place please don't order from them. the staff are very rude. they cancel your order and don't even inform you of this until you call in. hope this place gets shut down
February 2022 by Marius Ratoi
Disappointed with the delivery after I had paid online also he was charged cash !I had called to send the money back and 2 coca cola.My friend received money back but not coca cola.
