December 2023 by Stewart Dutton
Great local DIY store with helpful staff
December 2023 by Lewis Dow
The staff here blow my mind. On a number of occasions that I've visited the storethey are found chatting amongst themselves (not about work). When you interrupt them to ask for help, they looked confused as to why you'd ask anything of them. Almost bemused like you were an alien. Not all but a number of the staff don't really understand that customers would like customer service.
December 2023 by Ian
Well stocked center, unfortunately didn't have what I needed ?. A replacement spade handle only shocked new spades.
November 2023 by J
The little girl at the tills called Jaysey needs to learn how to acknowledge and greet customers, she did not say anything to me and just scanned my items. She needs to learn to say thank you when the transaction is completed and stop chewing gum at the tills. She is a disappointment to this store as everyone was really nice. I hope management address her disgusting attitude as soon as possible.
September 2023 by alan allnatt
Always the shelves are well are laid out well, ,& staff helpful.
September 2023 by Gerri OSullivan
Love the garden part good customer service and a few bargainsGood store to keep in Eltham
September 2023 by Gary Hearn
Attended the store this morning to buy some mouldings. The app said there were 20 in stock and when I got there there were none on the shelf and I spoke to a member of staff, Cavan, who told me there were only four in stock. He was able to search another store for me and find plenty of stock at Dartford. The young man gave FIRST CLASS Customer Service! Cavan is a credit to this company and a thoroughly pleasant individual. Although I didn?t get what I needed, I left completely satisfied. These five stars are particularly for Cavan. Could the powers that be acknowledge his perspicuity and pass on once again my thanks to him.
August 2023 by Loren Phillips
Smaller store but staff are helpful enough, when you can find one!
August 2023 by John Waters
Had what i was looking for but not good at other customers didn't keep there distances. And thorough i might get stabbed not much has changed but less stock
August 2023 by Filip Mihalache
Very helpful staff, very kind and happy to help and even advise a customer to use their loyalty card so she could save +£4 on some gardening products ?
July 2023 by Darryl Bannister
Been going here for twenty years, it never changes. Staff are always willing to help.
July 2023 by Danny Gill
Danny Gill,I am a 75 year old man who has sight impairment, i visited your store yrsterday and was helped by 3 of your assistants who really went out of their wsy to help me.Thsnk you all so very much. You made my day.Kind regardsDanny Gill.
July 2023 by Charles Franklin
Not much in the way of stock in store compared either other branches
July 2023 by Mark M
Staff unsure of what items they stock so I had to wonder the store checking each aisle. Also no customer toilet which is surprising for such a large store.
July 2023 by Max Daley
No customer toilets....
